Loan Administration Specialist (Remote)

NATIONAL BANK OF CANADA; Edmonton; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Loan Administration Specialist for a remote, temporary position in Edmonton. The role involves providing expertise in loan administration and ensuring compliance with banking policies while enhancing the quality of customer service. Join a collaborative team focused on shaping the future of Canadian business while benefiting from a positive employee experience.

Benefits

Health and wellness programs

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Community involvement opportunities

Virtual sleep clinic

Qualifications

• 1-5 years of credit support experience.
• Knowledge of loan administration and collateral securities.
• Customer-focused with knowledge of compliance.

Responsibilities

• Support AFG credit support processes related to loan administration.
• Ensure compliance with Bank’s policies.
• Meet Service Level Agreement targets and quality benchmarks.

Skills

Commercial Lending

Communication

Problem Solving

Teamwork

Education

Diploma in Business Administration

Tools

Banking Systems

Loan Origination Systems

Microsoft Office

Adobe Forms

Job description

Attendance Remote Job number 26365 Category Support Status : Temporary 15 months Type of Contract: Temporary Number of months: 15 months Schedule: Full-Time Location: Edmonton, Alberta Area of Interest: Operations

The Loan Administration Specialist is part of the Automotive Financing Group (AFG) and is responsible for providing expertise and support in loan administration, funding, maintenance, and servicing of NBC Automotive Finance Group’s loan portfolio. This role aims to uphold high standards of quality, risk management, and data integrity.

Your role :

• Support and improve all AFG credit support processes related to loan administration, maintenance, and funding.
• Maintain processes ensuring consistent daily credit support outcomes.
• Meet Service Level Agreement (SLA) targets and quality benchmarks.
• Ensure compliance with the Bank’s policies and procedures to deliver high customer service levels.
• Follow work procedures, policies, and methods to ensure legal and regulatory compliance.
• Assist AFG team members and foster collaborative relationships.
• Participate in team meetings to communicate progress and address issues.
• Support areas such as Maintenance, Fundings, and Monthly Statements.

Your team :

Join a dynamic, client-centric, and collaborative team at the forefront of a fast-paced industry, working with clients across various sectors. Be a key player in shaping the future of Canadian business!

Prerequisites :

• Diploma in Business Administration or related field.
• 1-5 years of credit support experience.
• Knowledge of loan administration, collateral securities, and credit processes.
• Familiarity with Banking Systems, Loan Origination Systems, Microsoft Office, and Adobe Forms.
• Strong communication skills and professionalism in stakeholder interactions.
• Customer-focused with knowledge of commercial lending policies and compliance.
• Ability to identify process improvements and solve problems.

Skills include Commercial Lending, Communication, Diversity & Inclusion, Document Review, Loan Documentation, Problem Solving, Teamwork, Cybersecurity, Empathy, Initiative, Learning Agility, and Resiliency.

Benefits :

• Health and wellness programs
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Community involvement opportunities
• Virtual sleep clinic

Our organization values accessibility, inclusivity, and a positive employee experience. We welcome all candidates and provide accommodations during the recruitment process.