Mailroom & Facilities Technician

Torys LLP; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Mailroom and Facilities Technician to provide essential office services support. This role involves managing mailroom operations, coordinating office moves, and maintaining office equipment. The ideal candidate will have a background in a law firm or professional services, showcasing strong organizational and communication skills. This position is perfect for someone who thrives in a dynamic environment and is eager to contribute to a collaborative team. Join a forward-thinking company that values attention to detail and client service excellence.

Qualifications

• 1-2 years of experience in a law firm or professional services environment.
• Strong client service orientation and organizational skills.

Responsibilities

• Provide office services support to legal assistants and principals.
• Collect and distribute mail and courier items in a timely manner.
• Perform basic IT maintenance and support for office equipment.

Skills

MS Office Suite

Client Service Orientation

Organizational Skills

Communication Skills

Attention to Detail

Education

Post Secondary Degree or Diploma in Administration or Business

Job description

Position Overview

The Mailroom and Facilities Technician is responsible for providing office services support to legal assistants and principals across the office.

Key Accountabilities

Facility Services

• Work with Manager to execute on internal office moves.
• Perform regular inspection and tidying of visitor offices.
• Perform regular inspection and general maintenance of office equipment and premises.
• Maintain supply room inventory, including purchasing of office supplies.
• Work with Manager to manage purchase and installation of new equipment.
• Provide support to meeting services, including moving and setting up furniture and setup of equipment.

Mailroom Services

• Collect and distribute all received mail and courier items in a timely manner.
• Coordinate services for outbound mail and courier items. Work with vendors to ensure timely delivery and resolve delivery issues.
• Maintain accurate record of all mailroom receipt and outbound transactions.
• Accept service court documents and ensure immediate notification and distribution to appropriate parties.

Administrative

• Reconcile invoice charges against business services activities and submit to accounting system for payment.
• Collect and prepare daily bank deposits.
• Perform basic IT maintenance and support for equipment, including clearing printer paper jams and replacing toner.
• Photocopy, sort, and prepare binders as requested.
• Provide ad-hoc coverage for other business services activities, including reception coverage and meeting services.

Attributes & Experience

• 1-2 years related experience within a law firm or professional services environment.
• Strong working knowledge of MS Office product suite.
• Post secondary degree or diploma in Administration or Business, considered an asset.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent communication skills (written and verbal) with the ability to interact with individuals at all levels within the organization with tact and diplomacy.
• Strong organizational skills with the ability to plan, prioritize and manage time effectively.
• Sound judgment including the ability to deal with confidential information with utmost discretion.
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
• Exceptional attention to detail.
• Ability to follow instructions and standard work processes to perform routine tasks.
• Ability to lift at least 55 pounds.
• Flexibility to work overtime when necessary.

Additional information

This position will be in the office 5 days per week.