MAC Southcentre - Assistant Manager - Calgary, AB

Socket.dev; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

Socket.dev is seeking an Assistant Store Manager in Calgary, Alberta to support the Store Manager in leading a cosmetics-focused team. You will coach and develop Sales Associates to reach sales, service and operational targets, while delivering inspirational, personalized customer service in a fast-paced prestige beauty environment.

The role requires proven supervisory experience, strong retail operations skills, and the ability to work flexible retail hours, including nights and weekends.

Qualifications

• Proven supervisory, coaching and retail operations skills.
• Inspires customers with authentic, personalized service.
• Experience in inventory management and cash reconciliation.
• Able to work retail hours including days, nights, weekends and events.
• Experience with retail POS software and MS Office.

Responsibilities

• Support Store Manager in daily store operations and team leadership.
• Coach Sales Associates to achieve sales and service targets.
• Deliver exceptional customer service and store standards.
• Assist with inventory, cash handling and loss prevention.

Skills

Retail leadership

Coaching & mentoring

Customer service

Inventory management

Cash handling

POS software

MS Office

Tools

Retail POS software

MS Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview