MAC Southcentre - Assistant Manager - Calgary, AB

Estée Lauder Companies; Calgary; On-site; CAD 42,000 - 64,000; Full time

Job summary

Estée Lauder Companies is seeking an Assistant Store Manager to support the Store Manager in leading a dynamic sales team, coaching growth, and achieving sales and service targets. The role emphasizes inspirational customer service, and strong retail operations expertise in a fast-paced prestige beauty environment.

You will mentor Sales Associates, manage daily operations, and contribute to a superior in-store experience during days, nights, weekends and events. Right to work in Canada required.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop the sales team to meet sales, customer service and operational targets
• Support Store Manager in daily store operations and people development

Skills

Store leadership

Sales coaching

Customer service

Retail operations

Inventory management

Cash reconciliation

POS software

Microsoft Office

Right to work in Canada

Tools

Retail POS software

Microsoft Excel

Job description

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview