MAC Cross Iron Mall - Store Manager Full Time - Calgary AB

Estée Lauder Companies; Calgary; On-site; CAD 60,000 - 90,000; Full time

Job summary

Estée Lauder Companies in Alberta seeks a dynamic Store Manager to lead and develop a team of Sales Associates, delivering exceptional service and achieving sales and operational targets.

As the chief executive of your store, you’ll create and execute a brave business plan, recruit customers through targeted events, and build strong relationships with clients while mentoring staff for peak performance. This role offers growth within the prestige beauty sector.

Qualifications

• Proven retail management experience, preferably in cosmetics.
• Insp irational, authentic and personalized customer service.
• Experience in sales analysis, targets and staff scheduling.
• Experience with inventory, facilities management and cash reconciliation.
• Proven track record of leading a team to achieve targets.
• Experience creating in-store events.
• Willing to work retail hours including nights and weekends.
• Experience with POS software.
• Proficient in Microsoft Office.
• Right to live and work in the country if invited for interview.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales and customer service targets.
• Create and execute an agile business plan to recruit and retain customers through strategic events.
• Drive customer relationship management and in-store events to boost brand presence.
• Oversee store operations, inventory and cash reconciliation to meet targets.

Skills

Retail management

Team leadership

Coaching

Sales analysis

Staff scheduling

Customer service

Cosmetics experience

Tools

POS software

Microsoft Office

Job description

Description

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview