MAC Metrotown Assistant Manager Assistant Store Manager

The Estée Lauder Companies; Burnaby; On-site; CAD 44,000 - 55,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Job summary

The Estée Lauder Companies is seeking an inspirational Assistant Store Manager to lead a team of Sales Associates in delivering exceptional customer service and achieving sales, service, and operational goals at a prestige beauty store. You will coach staff, manage daily operations, and ensure a premium guest experience in a fast-paced retail environment.

Candidates should have proven supervisory and coaching skills, retail experience, and the ability to work retail hours including days, nights,

Qualifications

• Proven retail experience in cosmetics or luxury brands.
• Experience supervising and coaching team members to meet sales targets.
• Strong customer service mindset with ability to build relationships.
• Experience with cash handling and operating cash registers.

Responsibilities

• Support Store Manager to lead and develop the sales team to achieve sales, service, and operational targets.
• Provide inspirational and personalized customer service to every guest.
• Oversee daily store operations, inventory, and cash reconciliation during shifts.

Skills

Retail experience

Supervisory experience

Coaching/mentoring

Customer service

Cash handling

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.DescriptionWe are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmeticsThe ability to provide inspirational, authentic and personalized customer servicePrevious supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targetsRetail operations experience including inventory management and cash reconciliationAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft OfficeApplicants must be able to provide proof of right to live and work in the country if invited to attend for interviewPay Range:Anticipated Base Salary Range $44,000.00 to $55,000.00 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.Equal Opportunity EmployerWe are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.Artificial Intelligence is used to compare and screen an applicant’s resume as against the posted job description.