Luxury Store Director: Elevate Client Experience & Sales

Tiffany & Co.; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

A luxury retail brand located in Toronto is seeking an experienced Store Director to lead operations and drive sales in their store. The successful candidate will have a proven track record in retail management, a strong ability to develop client relationships, and a passion for delivering exceptional service. Responsibilities include inspiring the team, achieving sales targets, and enhancing customer experiences. The position offers a competitive salary range and bonus incentives.

Qualifications

• Minimum of 7-10 years of sales management experience in retail or luxury retail.
• Proven track record in sales generation and achieving sales goals.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Must have authorization to work in the United States or in the location where the position is based.

Responsibilities

• Lead and support the sales and operations of a Tiffany store to meet sales targets.
• Build a climate of service excellence and inspire the team.
• Deliver memorable client experiences through coaching and feedback.
• Manage relationships with clients and drive business through key products.

Skills

Sales management

Client relationship management

Leadership

Retail operations

Diversity and inclusion

Education

College/university degree

Tools

Microsoft Office Suite

Client tracking systems

Point of Sales (POS) systems

Job description

A luxury retail brand located in Toronto is seeking an experienced Store Director to lead operations and drive sales in their store. The successful candidate will have a proven track record in retail management, a strong ability to develop client relationships, and a passion for delivering exceptional service. Responsibilities include inspiring the team, achieving sales targets, and enhancing customer experiences. The position offers a competitive salary range and bonus incentives.