Store Team Leader: Luxury Retail & Client Experience

Tiffany & Co.; Canada; On-site; CAD 90,000 - 126,000; Full time

Job summary

A luxury jewelry brand is seeking a Team Manager in Canada to lead sales and operations teams. The ideal candidate will ensure a superior client experience and drive sales targets. Responsibilities include managing team performance, enhancing client relationships, and optimizing operational processes. Requirements include at least 3 years of retail management experience and proficiency in Microsoft Office. This role offers a competitive salary of $90,000 - $126,000 annually, plus bonuses.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Flexibility to work non-traditional hours including weekends and holidays.

Responsibilities

• Support the Director in managing sales and operations teams.
• Enhance client relationships and elevate store experience.
• Recruit top talent and manage team performance.

Skills

Sales generation

Client relationship management

Team motivation

Operational support

Coaching

Education

College/University degree

Graduate gemologist degree

Tools

Microsoft Office

Client tracking systems

Point of Sales (POS) system

Job description

A luxury jewelry brand is seeking a Team Manager in Canada to lead sales and operations teams. The ideal candidate will ensure a superior client experience and drive sales targets. Responsibilities include managing team performance, enhancing client relationships, and optimizing operational processes. Requirements include at least 3 years of retail management experience and proficiency in Microsoft Office. This role offers a competitive salary of $90,000 - $126,000 annually, plus bonuses.