Luxury Sales Associate (Full-Time)

OMEGA SA; Calgary; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Health benefits including dental and视觉

Life insurance

RRSP contributions with company match

Company discount

Job summary

OMEGA, a luxury watch retailer on Macleod Trail SW, Calgary, seeks a dedicated Luxury Sales Associate to drive sales and uphold premium service standards.

With 3+ years in luxury retail, you will excel in client relationships, product knowledge, and brand ambassador duties while working in a fast-paced boutique environment.

Qualifications

• Minimum 3 years of retail sales experience, with at least 2 years in luxury retail (watches/jewelry/fashion).
• Proven ability to meet or exceed sales targets in a client-focused setting.
• Experience working with POS systems and boutique operations.
• Strong understanding of luxury clientele expectations and service standards.

Responsibilities

• Customer Service & Sales Generation: deliver exceptional service and achieve/exceed sales targets with product knowledge and a luxury mindset.
• Operations: support daily sales, returns, inventory, and adhere to policies.
• Visual Merchandising: maintain boutique visual standards and keep environment clean and organized.
• Compliance: uphold workplace safety standards.

Skills

Customer service

Communication skills

Teamwork

Professional appearance

Adaptability

Tools

POS systems

Store operations software

Job description

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space.

Job Description

As a Luxury Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as an Omega Brand Ambassador while demonstrating key attributes essential to success in luxury retail: Client Centricity, Brand Passion, Professional Excellence, Adaptability, and Collaborative Spirit.

Hourly pay of $18.50 - $23.50 plus monthly performance bonus.

Benefits

• Health benefits, including dental and vision coverage
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting clients and resolving issues with a positive, professional attitude. Achieve and exceed sales targets through outstanding product knowledge and a passion for luxury timepieces
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operational policies and procedures
• Visual Merchandising: Assist in maintaining the boutique’s visual standards by following visual merchandising guidelines. Contribute to the cleanliness and organization of the boutique environment
• Compliance: Uphold workplace safety standards

Working Conditions

Work is performed with moderate physical effort and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the role requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as significant focus when completing paperwork, cash management or using the POS.

Employment Status

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Strong communication skills (verbal & written), including strong relationship-building skills
• Must be a self-starter who works well independently and in team environments
• Ability to communicate in a clear, concise and professional manner
• Results-oriented with a high level of energy and enthusiasm
• Passion for luxury sales and working in a fast-paced environment

Professional Requirements

• Minimum 3 years of retail sales experience, with at least 2 years in a luxury retail environment (e.g., watches, jewelry, fashion, or accessories)
• Proven ability to meet or exceed sales targets in a client-focused setting
• Experience working with POS systems and boutique operations
• Strong understanding of luxury clientele expectations and service standards

Job Location:

Macleod Trail SW 6455, T2H 0K8 Calgary AB TH K, Canada (Alberta)

Company Address:

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1100 CA-Toronto M5V 3B1, Ontario Canada