Sales Associate (Rideau Centre)

Swatch; Ottawa; On-site; CAD 21,000 - 29,000; Part time

Job summary

Swatch is seeking a part-time Sales Associate at Rideau Street, Ottawa. You will report to the Store Manager and serve as a Swatch Brand Ambassador, delivering friendly customer service and helping shoppers find the right products while working toward sales targets.

Starting base pay of $18.05 per hour plus monthly performance bonus. Duties include customer service, processing sales and returns, inventory support, and maintaining store visuals.

Qualifications

• Minimum 1 year of retail sales experience.
• Experience using POS systems.
• Strong communication and relationship-building skills.

Responsibilities

• Provide exceptional customer service and drive sales to meet targets.
• Support daily store operations, including processing transactions and returns.
• Maintain store visuals and merchandising per guidelines.
• Uphold safety and compliance policies.

Skills

Customer Service

Sales

Strong communication

Teamwork

Self-motivated

Tools

POS Systems

Job description

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities include

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets through outstanding product knowledge
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store
• Compliance: Uphold workplace safety standards

Working Conditions

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

Employment Status

Part-Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Must be a self-starter who works well independently and in team environments
• Ability to communicate in a clear concise and understandable manner
• Results oriented with a high level of energy and enthusiasm
• Passion for sales and working in fast paced environment

Professional Requirements

• At least 1 year of retail sales experience, preferably in fashion and/or accessories
• Experience working with POS systems

Job Location

Rideau Street 50, K1N 9J7 Ottawa ON KN J, Canada (Ontario)

Company Address

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada