Luxury Retail Supervisor: Lead & Elevate Team Performance

kate spade new york; Halton Hills; On-site; CAD 39,000 - 51,000; Full time

Job summary

Kate Spade New York is seeking a Store Supervisor to lead a high-energy, customer-first sales floor. You will drive store productivity through coaching, recruitment support, and adherence to brand standards while acting as a brand ambassador on the sales floor.

You will oversee cash handling, POS transactions, and inventory integrity, and you will champion omni-channel and data-driven selling initiatives. The role requires 2+ years in retail management, strong communication skills, and

Qualifications

• 2+ years of experience in a retail service environment in a management or floor leadership role.

Responsibilities

• Drive personal sales performance while leading the team to achieve sales and KPI targets; analyze metrics and implement best practices to improve results and efficiency.
• Coach team on goals and performance; support recruitment, onboarding, and ongoing development.
• Perform and supervise opening/closing procedures: cash handling, bank deposits, register operations, and securing the facility.
• Direct inventory functions (transfers, receiving, shipments, repairs, damages) to maintain inventory integrity.
• Drive omni-channel and virtual selling initiatives, including live-stream shopping.
• Promote brand-safe social media engagement and awareness of trends.

Skills

Leadership

Customer service

Communication

Multi-tasking

English proficiency

Digital literacy

Omni-channel selling

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Kate Spade New York is seeking a Store Supervisor to lead a high-energy, customer-first sales floor. You will drive store productivity through coaching, recruitment support, and adherence to brand standards while acting as a brand ambassador on the sales floor.

You will oversee cash handling, POS transactions, and inventory integrity, and you will champion omni-channel and data-driven selling initiatives. The role requires 2+ years in retail management, strong communication skills, and