Luxury Retail Sales Specialist | Client Concierge & Targets

Join; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

Hermès Canada is seeking a luxury sales ambassador for our Vancouver stores. You will warmly welcome clients, share product knowledge, and deliver exceptional personal service to build strong client relationships and loyalty.

With 2+ years in luxury retail, you will strive to achieve sales goals while upholding Hermès service standards. The role requires professional demeanor, flexibility, and the ability to stand and manage physical tasks as needed.

Qualifications

• 2+ years of client-focused sales experience in luxury retail or related categories.
• Experience with Ready-to-Wear, Shoes, Watches, Leather, or Jewelry is an asset.
• Professional, team-oriented, flexible and adaptable under pressure.

Responsibilities

• Be the ambassador of Hermès to clients, conveying warmth, courtesy and the brand values.
• Provide product knowledge and exceptional personal service to each client.
• Develop client loyalty and engagement through thoughtful communication and building a client base.
• Achieve sales goals and maintain store protocols for visual presentation and loss prevention.

Skills

Client focused sales

Luxury retail

Customer service excellence

Sales targets

Job description

Hermès Canada is seeking a luxury sales ambassador for our Vancouver stores. You will warmly welcome clients, share product knowledge, and deliver exceptional personal service to build strong client relationships and loyalty.

With 2+ years in luxury retail, you will strive to achieve sales goals while upholding Hermès service standards. The role requires professional demeanor, flexibility, and the ability to stand and manage physical tasks as needed.