Luxury Retail Operations Manager: Lead Sales & Experience

Armani; Burnaby; Hybrid; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Armani merchandise discount

Restaurant discount

Uniform

Friends & Family sales

Medical and dental benefits

Vision and prescription coverage

RRSP with company matching

Job summary

Giorgio Armani Canada Corporation is seeking an Operations Manager for Armani Exchange at Metrotown. You will lead a diverse team, inspire and motivate daily, and work with the General Manager to support the entire store in driving sales and delivering an excellent client experience.

You’ll shape merchandising strategies, oversee store operations, and ensure effective communication across the team. The role requires entrepreneurial spirit, brand passion, and strong organizational skills to

Qualifications

• Minimum three (3) years of experience with emphasis on store management or office administration
• College/Post-Secondary degree preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Lead and inspire the store team to drive sales and deliver an excellent client experience
• Provide input on merchandising strategies and oversee store operations
• Manage front-of-house/back-of-house, POS, HR, facilities, and operating budgets; collaborate with Loss Prevention
• Ensure clear, consistent communications cascaded throughout the team
• Shape and execute store strategies to maximize revenue and performance

Skills

Verbal & written communication

Trainings & Presentations

Retail systems

Office programs

Flexible schedule

Education

College/Post-Secondary degree preferred

Tools

Excel

Word

PowerPoint

Job description

Giorgio Armani Canada Corporation is seeking an Operations Manager for Armani Exchange at Metrotown. You will lead a diverse team, inspire and motivate daily, and work with the General Manager to support the entire store in driving sales and delivering an excellent client experience.

You’ll shape merchandising strategies, oversee store operations, and ensure effective communication across the team. The role requires entrepreneurial spirit, brand passion, and strong organizational skills to