Luxury Housekeeping Ops Manager | Onsite Housing & Benefits

Accor; Lake Louise; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Staff accommodation

Job summary

Fairmont Chateau Lake Louise, part of Accor, is seeking a Housekeeping Operations Manager to lead a luxury housekeeping team within Banff National Park. You will oversee daily operations, ensure guest room and public area cleanliness, and uphold brand standards while managing labor and supplies efficiently.

The role demands strategic leadership, exceptional attention to detail, and a focus on guest experiences.

Qualifications

• Previous housekeeping management experience, preferably in a luxury hotel environment.
• Proficiency in Microsoft Office Suite; knowledge of Opera or similar property management systems is an asset.
• Diploma or degree in Hospitality Management or related field is preferred.

Responsibilities

• Lead, supervise, and support all areas of the Housekeeping Department.
• Ensure luxury cleanliness standards across guest rooms and public areas.
• Schedule and monitor staffing levels to align with occupancy.
• Communicate effectively with Front Office, Engineering, and Laundry teams.
• Maintain compliance with LQA standards and safety regulations.
• Train, coach, and evaluate team performance.
• Manage budgets, inventory, and ordering of supplies.

Skills

Housekeeping management

Staff leadership

Budgeting

Scheduling

Communication

Education

Diploma or degree in Hospitality Management

Tools

Microsoft Office

Opera PMS

Job description

Fairmont Chateau Lake Louise, part of Accor, is seeking a Housekeeping Operations Manager to lead a luxury housekeeping team within Banff National Park. You will oversee daily operations, ensure guest room and public area cleanliness, and uphold brand standards while managing labor and supplies efficiently.

The role demands strategic leadership, exceptional attention to detail, and a focus on guest experiences.