Lux Guest Services Bell | Concierge Support

Rosewood Hotel Georgia; Vancouver; On-site; CAD 26,766 - 35,693; Full time

Job summary

A luxury hotel in Vancouver is looking for a Guest Service Associate to provide exceptional service to guests. The role includes transporting luggage, greeting guests, and attending to their needs throughout their stay. Candidates should have a high school diploma and prior hospitality experience. This full-time position offers competitive rates and the opportunity to work in a dynamic environment.

Qualifications

• Prior hospitality experience, preferably in a similar position.
• Ability to understand and respond to guest needs.
• Must maintain confidentiality of guest information.

Responsibilities

• Transport guest luggage to/from guestrooms.
• Greet arriving guests and assist with their needs.
• Resolve guest complaints to ensure satisfaction.

Skills

Attention to detail

Customer service skills

Teamwork

Education

High school diploma

Job description

A luxury hotel in Vancouver is looking for a Guest Service Associate to provide exceptional service to guests. The role includes transporting luggage, greeting guests, and attending to their needs throughout their stay. Candidates should have a high school diploma and prior hospitality experience. This full-time position offers competitive rates and the opportunity to work in a dynamic environment.