Fashion Advisor - Yorkdale

Brobston Group; Toronto; On-site; CAD 42,000 - 65,000; Full time

Job summary

CHANEL in Toronto seeks a Fashion Advisor to deliver personalized service and expert styling guidance, building lasting client relationships and driving boutique sales.

You will maintain product knowledge, follow fashion trends, and support daily operations while representing the brand with polished presentation and professionalism.

Qualifications

• Experience in luxury retail or high-end customer service, with success in sales and client service.
• Ability to build strong, personalized client relationships.
• Excellent communication and organizational skills in a fast-paced environment.
• Polished presentation and a genuine passion for fashion and luxury.

Responsibilities

• Deliver tailored service, styling advice, and seamless after-sales support.
• Build client loyalty and pursue personal and boutique sales goals.
• Maintain expert product knowledge and follow fashion trends and boutique updates.
• Support daily boutique operations, product handling, alterations, and visual merchandising standards.
• Maintain accurate client records, provide timely follow-up, and represent the brand professionally.

Skills

Client relationship building

Communication skills

Organizational skills

Fashion knowledge

Job description

Summary

As a Fashion Advisor, you will represent CHANEL and deliver personalized service that exceeds client expectations. You will build lasting client relationships, share expert product and styling guidance, and contribute to boutique sales and operations.

Responsibilities

• Deliver tailored service, styling advice, and seamless after-sales support.
• Build client loyalty and pursue personal and boutique sales goals.
• Maintain expert product knowledge and follow fashion trends and boutique updates.
• Support daily boutique operations, product handling, alterations, and visual merchandising standards.
• Maintain accurate client records, provide timely follow-up, and represent the brand professionally.

Requirements

• Experience in luxury retail or high-end customer service, with success in sales and client service.
• Ability to build strong, personalized client relationships.
• Excellent communication and organizational skills in a fast-paced environment.
• Polished presentation and a genuine passion for fashion and luxury.