Luxury Fashion Advisor — Elite Client Experience

Chanel, Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

CHANEL CANADA ULC. is seeking a Fashion Advisor for our CHANEL Flagship Boutique in Yorkville. You will be the heartbeat of the CHANEL experience, delivering bespoke client service and building lasting client relationships, reflecting the House's spirit of excellence.

The role emphasizes product knowledge, sales, and seamless boutique operations. As a Brand ambassador, you will exceed client expectations, provide styling guidance, and ensure premium after-sales service.

Qualifications

• Luxury retail experience required in a high‑end environment.
• Ability to build strong, personalized client relationships.
• Excellent communication and organizational skills.

Responsibilities

• Deliver bespoke client service aligned with CHANEL values and cultivate lasting loyalty.
• Exceed sales goals through a refined, personalized approach and product expertise.
• Support boutique operations and back‑of‑house tasks to maintain presentation standards.
• Collaborate with team and leadership to ensure top‑tier client experiences.
• Uphold CHANEL brand prestige through impeccable personal presentation and professionalism.

Skills

Luxury retail

Client relations

Communication

Professional presentation

Customer service

Job description

CHANEL CANADA ULC. is seeking a Fashion Advisor for our CHANEL Flagship Boutique in Yorkville. You will be the heartbeat of the CHANEL experience, delivering bespoke client service and building lasting client relationships, reflecting the House's spirit of excellence.

The role emphasizes product knowledge, sales, and seamless boutique operations. As a Brand ambassador, you will exceed client expectations, provide styling guidance, and ensure premium after-sales service.