CHANEL Counter Manager

CHANEL; Toronto; On-site; CAD 42,000 - 62,000; Full time

Job summary

CHANEL is seeking a Counter Manager at Shoppers Drug Mart in Scarborough, ON to deliver the brand’s luxury client experience in-store. You will drive fragrance & beauty sales and create a personal, one-to-one client relationship with every guest.

You will lead by example, extend exceptional client care, and build the customer base while upholding Chanel standards and values in a busy retail environment.

Qualifications

• Provide superior client service with courtesy and sincerity.
• Deliver personalized consultations to customers.
• Use selling skills aligned to customer needs.
• Achieve annual sales goals for Fragrance & Beauty.
• Build in-store client base and nurture relationships.

Responsibilities

• Generate maximum sales volume while delivering superior client service.
• Create a unique one-to-one client experience in-store.
• Increase the customer base and build future business.
• Maintain Chanel luxury standards through effective communication.

Skills

Client service

Consultations

Selling skills

Sales targets

Customer base growth

Communication

Job description

CHANEL Counter Manager

Location: Shoppers Drug Mart, Scarborough, ON

Reports to: Territory Manager

Contract: Permanent, full-time (30 hours/week)

Your role at Chanel:

As a Counter Manager, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.

What impact you can create at Chanel:

You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.

What you will bring to the role:

• You will provide superior client service by demonstrating interest, courtesy and sincerity;
• You will extend exceptional client care to every customer through consultations;
• You will use your selling skills that relates to customer needs;
• You will achieve sales goals planned for the year for your Fragrance & Beauty account;
• You will increase the customer base and build business for the future;
• You will build strong in-store business relationships through effective communication.

You are energised by:

• Providing the Chanel ultimate luxury client experience;
• Achieving sales plan.

What you would gain from this experience:

• Gratification in offering a unique client experience.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.