Luxury Auto Front Desk Concierge

AWIN-Donway Ford; Toronto; On-site; CAD 22,000 - 32,000; Full time

Benefits offered by this job

Health and Dental Care

Life Insurance

Store Discounts

Work/life balance

Training and support programs

Corporate support

Mentorship and development

Company Events

Unlimited career opportunities

Job summary

AWIN-Donway Ford in Toronto is seeking a full-time Receptionist to manage front-desk communications and greeting guests. You will answer calls, take messages, provide information, and support dealership operations with professional, courteous service.

Requirements include strong communication skills, a high school diploma, experience with multi-line phones, and proficiency in Microsoft Office. Competitive salary and benefits are offered.

Qualifications

• Excellent communication and customer service skills.
• High school diploma or equivalent.
• Experience in a dealership reception/customer service role is an asset.
• Experience operating a multi-line telephone system.
• Proficiency with Microsoft Office (Excel/Word).

Responsibilities

• Answer and direct incoming calls in a courteous, professional manner.
• Take detailed messages and coordinate messages with the appropriate departments.
• Respond to emails promptly and maintain telephone listings.
• Process customer payments and maintain petty cash and cheques as needed.
• Maintain the reception and customer waiting areas.
• Provide general clerical and administrative support as requested.

Skills

Excellent communication

Customer service

Written communication

Verbal communication

Professional appearance

Time management

Organizational skills

Team player

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel/Word)

Multi-line telephone system

ADP/CDK

180 AIM Inventory system

Job description

AWIN-Donway Ford in Toronto is seeking a full-time Receptionist to manage front-desk communications and greeting guests. You will answer calls, take messages, provide information, and support dealership operations with professional, courteous service.

Requirements include strong communication skills, a high school diploma, experience with multi-line phones, and proficiency in Microsoft Office. Competitive salary and benefits are offered.