Lounge Server: Events, Promotions & Guest Experience

Gateway Casinos & Entertainment; Edmonton; On-site; CAD 18,000 - 26,000; Part time

Benefits offered by this job

Benefits package

Retirement plan

Fun work environment

Family discounts

Training opportunities

Job summary

Gateway Casinos & Entertainment is hiring a Part-Time Lounge Server in Edmonton to deliver a high-energy guest experience in a fast-paced dining setting. As a key member of the team, you will take orders, serve food and beverages, promote events, and engage guests with enthusiasm while maintaining accuracy and a smile.

Requires experience in high-volume service and strong communication skills. Two years of experience and relevant certifications help you shine; you will benefit from a competitive

Qualifications

• Two years or more experience in a similar high-volume restaurant environment.
• Cash handling experience using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training experience preferred.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• World Host / Super Host certificate or other similar customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Food Safe Level 1 certificate.
• Effective public speaking skills and presence.
• Ability to carry up to 30 pounds, specifically a fully loaded serving tray.
• Knowledge of specialty food and beverage items.
• Successful In-house testing on knowledge of specialty food and beverage items.
• Successful In-house testing on service delivery and promotional ability.

Responsibilities

• Maintains and demonstrates expert knowledge of products, events and promotions.
• Takes orders, expedites and serves food and beverages accurately within time guidelines.
• Participates in promotional activities including social media, events and photo sessions.
• Introduces or presents live entertainment as required.

Skills

Cash handling

Public speaking

Customer service

Events & promotions

Sales & upsell

Food & beverage knowledge

Tools

POS system

Job description

Gateway Casinos & Entertainment is hiring a Part-Time Lounge Server in Edmonton to deliver a high-energy guest experience in a fast-paced dining setting. As a key member of the team, you will take orders, serve food and beverages, promote events, and engage guests with enthusiasm while maintaining accuracy and a smile.

Requires experience in high-volume service and strong communication skills. Two years of experience and relevant certifications help you shine; you will benefit from a competitive