Lounge Server: Dynamic Guest Experience & Events

Jobvite, Inc.; South Buxton; On-site; CAD 20,000 - 28,000; Part time

Benefits offered by this job

Benefits package

Retirement plan

Discount programs

Training opportunities

Fun work environment

Job summary

Gateway Casinos & Entertainment Limited seeks a dynamic Lounge Server to provide an outstanding guest experience in a fast-paced setting. You will take orders, serve beverages and food, and engage in promotional activities to build guest loyalty and promote events across our 27 locations in Canada.

The role emphasizes high-volume service, strong listening skills, and the ability to work evenings and weekends.

Qualifications

• Two years or more experience in a similar high-volume restaurant environment.
• Cash handling using POS system or cashier register.
• Tourism, promotion, marketing, entertainment or event training preferred.
• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
• World Host / Super Host certificate or other customer service programs preferred.
• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.
• Food Safe Level 1 certificate.
• Effective public speaking skills and presence.
• Ability to carry up to 30 pounds, with a fully loaded serving tray.
• Knowledge of specialty food and beverage items.
• In-house testing on knowledge of items.
• In-house testing on service delivery and promotional ability.

Responsibilities

• Maintains and demonstrates expert knowledge of products, events and promotions.
• Takes orders, expedites and serves food and beverages accurately within time guidelines.
• Participates in promotional activities including social media, events and photo sessions.
• Introduces or presents live entertainment as required.

Skills

Cash handling

POS systems

Public speaking

Customer service

Promotions

Job description

Gateway Casinos & Entertainment Limited seeks a dynamic Lounge Server to provide an outstanding guest experience in a fast-paced setting. You will take orders, serve beverages and food, and engage in promotional activities to build guest loyalty and promote events across our 27 locations in Canada.

The role emphasizes high-volume service, strong listening skills, and the ability to work evenings and weekends.