Guest Experience Host - Casino Front Desk (Part-Time)

Gateway Casinos and Entertainment Limited; Edmonton; On-site; CAD 18,000 - 26,000; Part time

Benefits offered by this job

Full benefits package

Retirement savings plan

Student/employee discounts

Development and training opportunities

Job summary

Gateway Casinos & Entertainment Limited in Edmonton is seeking a Host/Hostess (Part-Time) to deliver a premium guest experience, manage seating and reservations, and assist in service flow with a focus on customer satisfaction.

The role requires friendly communication, the ability to multitask, and comfort working in a dynamic casino environment. Flexible hours include evenings and weekends; a strong benefits package is highlighted for full-time staff, with opportunities for advancement.

Qualifications

• Host/hostess experience in hospitality/food service preferred.
• Cash handling experience using POS system.
• Serving It Right/Proserve/Smart Serve certificates preferred.
• World Host or similar customer service program preferred.
• Selling, marketing and service skills in dining or promotions environment.
• Effective public speaking and presence.
• Ability to lift and carry up to 30 pounds with a fully loaded tray.

Responsibilities

• Engage with guests to provide a premium experience.
• Manage reservations and seating arrangements.
• Assist servers with expediting and bussing as needed.
• Support a flexible schedule including evenings and weekends.
• Contribute to a welcoming, energetic restaurant atmosphere.

Skills

Host/hostess experience

Cash handling

Public speaking

Multitasking

Customer service

Marketing/sales experience

Food & beverage knowledge

Tools

POS system

Job description

Gateway Casinos & Entertainment Limited in Edmonton is seeking a Host/Hostess (Part-Time) to deliver a premium guest experience, manage seating and reservations, and assist in service flow with a focus on customer satisfaction.

The role requires friendly communication, the ability to multitask, and comfort working in a dynamic casino environment. Flexible hours include evenings and weekends; a strong benefits package is highlighted for full-time staff, with opportunities for advancement.