Loss Prevention Supervisor - Royalmount

TIFFANY & CO.; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

A luxury retail company in Montreal is seeking a Loss Prevention Supervisor to lead security efforts, ensuring a safe environment for employees and clients. The ideal candidate must be bilingual in French and English, possess a valid security license, and have a strong commitment to customer service. The role includes managing security operations and enhancing the store's client experience.

Qualifications

• Fluent in both French and English.
• Experience in a retail/security environment preferred.
• 1-2 years in a security-related position focused on customer service.

Responsibilities

• Lead and motivate the security team to maintain Global Protection Standards.
• Partner with Management to identify and optimize security operations.
• Support Emergency Preparedness and Incident Management.
• Ensure security systems are functional and initiate repairs.
• Act as luxury security professionals with a customer-centric approach.
• Enhance the client experience through collaboration.

Skills

Bilingual in French and English

Strong computer skills

High integrity

Customer service emphasis

Education

Valid Security License

High School Diploma

Job description

Summary

As a Loss Prevention Supervisor at Tiffany & Co. in Royalmount, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience.

Responsibilities

• Lead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.
• Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.
• Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.
• Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.
• Manage the security team to act as Tiffany luxury security professionals with a customer-centric approach.
• Collaborate with store management to lead store initiatives and enhance the client experience.

Requirements

>Fluently bilingual in French and English.
• Valid Security License and High School Diploma.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Strong computer skills and highest level of integrity.
• Experience in a retail/security environment preferred.
• One to two years of experience in a security-related position with an emphasis on customer service.