Loss Prevention Store Security Agent

The TJX Companies, Inc.; Halifax; On-site; CAD 36,000 - 52,000; Full time

Job summary

Join a leading off-price retailer as a Loss Prevention Store Security Agent at TJX Canada. In this role, you will enhance store safety, support theft prevention efforts, and engage with customers while contributing to a vibrant team culture. We value integrity and provide comprehensive training to ensure your success.

Benefits

Associate discounts

Healthcare spending account

Retirement Savings Program

Tuition reimbursement

Competitive vacation package

Guaranteed 37.5-hour work week

Company-provided equipment

Qualifications

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, Security, Law enforcement students are encouraged to apply.
• A provincial security license is required (where applicable).

Responsibilities

• Support the store in uniform by greeting customers and responding to alarms.
• Detect and prevent theft and fraud against TJX stores.
• Conduct thorough store surveillance using CCTV and collaborate with ORC Investigators.

Skills

Customer Service

Theft Prevention

Surveillance

Education

High School diploma or equivalent experience

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We'reseeking aLoss Prevention Store Security Agentto help create a safe, secure, and welcoming environment in our stores. In this impactful role,you’llbe instrumental in theft prevention,assiststore investigators, andoperateadvanced CCTV technology to protect ourAssociates,customersand assets. Additionally,you’llhave the chance to develop your leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting.

Why WorkWithUs?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Our comprehensive training and development programs provide you with the tools and resources to expand your skills.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Our benefits package startsimmediatelyand includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

• Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to helpmaintaina healthy work-life balance.

• Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

WhatYou’llDo:

• Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.

• Detect and prevent theft and fraud against TJX stores,assistStore Investigators during suspect apprehensions, andfacilitatecivil and criminal prosecution as needed.

• Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate,identify, and report on external losses from repeat offenders and organized groups.

• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations;assistSupply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers toidentify, report, and file external incidents with law enforcement and addresspossible shrinkopportunities.

About You:

• Minimum High School diploma or equivalent experience

• Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.

• A provincial security license is required to be employed in this position (where applicable).

• Valid driver’s license preferred (may vary by market), with access to a vehicle andgood drivingrecord.

Ifyou’reready to bring your energy and passion,we’dlove to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

60 Standish Court

Location:

CAN Home Office Mississauga ONSalary Range: $36,675.00-$51,345.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.