Logistics Scheduler

VitalAire Canada Inc.; Mississauga; Hybrid; CAD 41,000 - 50,000; Full time

Job summary

Air Liquide Home Healthcare Canada is seeking a Logistics Scheduler in Mississauga, ON to support clinical consultants and client service technicians. The role emphasizes optimizing interventions, coordinating tasks, and maintaining accurate EMR entries in a fast-paced environment.

Ideal candidates have college completion or equivalent education and 2-3 years in dispatcher/scheduler roles. Proficiency with Gmail/Google Apps and bilingual abilities are assets for success in this position.

Qualifications

• College completed or combination of education and experience.
• 2-3 years of experience in a dispatcher/scheduler role.
• EMR, distribution, logistic or optimization tools is an asset.
• Bilingual is an asset.
• Excellent computer literacy with Gmail and Google Applications.

Responsibilities

• Optimize scheduling for clinical consultants and client service technicians.
• Monitor and achieve KPI targets for efficiency.
• Update and manage scheduling databases with accuracy.
• Schedule and optimize the sequence of interventions to ensure efficiency and effectiveness.
• Communicate actively with clients, clinicians and client service technicians regarding intervention details.
• Ensure interventions are completed and updated in the EMR system in a timely manner.
• Solve complex scheduling tasks in EMR, fill gaps for the next day dispatching orders and review interventions to minimize issues.

Skills

Dispatcher

Scheduling

Communication

Gmail

Education

College completed or combination of education and experience

Tools

EMR

Logistics software

Job description

## Logistics SchedulerApply: Mississauga, ON - Creditview Rd (VA HO) - Support functions: Full time: Posted Today: R10100496R10100496 Logistics Scheduler (Open)Location:Mississauga, ON - Creditview Rd (VA HO) - Support functionsAt Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?## **How will you CONTRIBUTE and GROW?**The Scheduler is responsible for executing a variety of administrative scheduling duties to support the clinical consultants and client service technicians by optimizing their interventions in accordance with key performance indicators. The Scheduler will liaise with a variety of stakeholders and work with software applications to plan, coordinate and schedule interventions by clinical consultants, and client service technicians. Strong communication and organizational skills are essential, as you will navigate multiple tasks and stakeholder needs effectively in a fast paced environment.* Optimize clinical consultants and client service technicians interventions using scheduling technology* Monitor and achieve KPI targets for efficiency* Update and manage scheduling databases with accuracy* Schedule and optimize the sequence of interventions to ensure efficiency and effectiveness are maintained, along with troubleshooting within geographical zones/routes.* Communicate actively with clients, clinical consultants and client service technicians regarding intervention details* Ensure interventions are completed and updated in the EMR system in a timely manner* Solve complex scheduling tasks in EMR, fill gaps for the next day dispatching orders and review interventions to minimize issues.* Escalate technical/clinical challenges to Manager* Identifies improvement opportunities to the Manager.* Receive emergency and non-emergency calls and record significant information and action them into the EMR system.* Monitor the route and status of service territory to coordinate and prioritize their schedule.* Enter data into the EMR system and maintain logs and records of calls, activities and other information.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?* College completed or combination of education and experience* 2 - 3 years of experience in a dispatcher/scheduler role* EMR, distribution, logistic or optimization tools is an asset* Bilingual is an asset* Excellent computer literacy with Gmail and Google Applications****Additional Information*****Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.**Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $45,000 with opportunity for advancement.**Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.*