Logistics Operations Supervisor — Lead a Fast-Paced Dock Team

Challenger Motor Freight Inc; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Group benefits

Company-sponsored retirement plan

Professional memberships support

Job summary

FastfrateGroup is seeking an on-site Supervisor to lead a fast-paced team, ensuring freight moves accurately and on time through the dock. You will guide a team, coordinate workloads, and maintain processes to deliver top-tier service in a dynamic environment.

You will manage scheduling, discipline, and performance, adjust dockworker shifts by demand, and drive continuous improvement while supporting customer satisfaction and operational efficiency.

Qualifications

• Management level team leadership experience preferred.
• Previous experience in warehouse/LTL environment asset.
• Transportation industry knowledge and experience asset.
• Computer skills - Outlook, Excel, Word.

Responsibilities

• Supervises the overall operations on the cross dock and offload/load processes, procedures and people.
• Maintain and execute the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
• Maintain scheduling, discipline and performance management for the employees in the unloading/loading process.
• Create and change dockworkers schedules as dictated by demand and performance.
• Continually monitor workloads throughout the department and actively pursue additional resources when justified.
• Monitor personnel and/or equipment locations and utilization to coordinate service and schedules.
• Create initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible.
• Breakdown, verify and process worker’s activity logs.
• Maintain and update the departmental communication log.
• Generally, maintain an open and effective dialogue with all workers to ensure fairness and clarity of understanding.
• Create and maintain logs that are necessary to perform quick checks and assessments to ensure the highest quality.
• Respond to complaints with thoroughness and accuracy.
• Adhere to corporate and departmental policies and procedures.
• Ensures all workers have the required training through Carriers Edge (Manager/Supervisor Training Program).
• Completion of all required training through Carriers Edge(Manager/Supervisor Training Program).
• Performs other duties as required.

Skills

Outlook

Excel

Word

Job description

FastfrateGroup is seeking an on-site Supervisor to lead a fast-paced team, ensuring freight moves accurately and on time through the dock. You will guide a team, coordinate workloads, and maintain processes to deliver top-tier service in a dynamic environment.

You will manage scheduling, discipline, and performance, adjust dockworker shifts by demand, and drive continuous improvement while supporting customer satisfaction and operational efficiency.