Logistics Operations Analyst

Agilus Work Solutions; Markham; Hybrid; CAD 54,000 - 74,000; Full time

Benefits offered by this job

Benefits package

Vacation

Bonus

Job summary

Agilus Work Solutions in Markham, Ontario is recruiting a Logistics Operations Analyst to own warehouse and fulfillment operations, manage 3PL partners, and drive continuous improvement. The role is based in Markham/Whitby with a mix of in-office and work-from-home days, and occasional travel to the US and Mexico.

The position offers a competitive salary of about CAD 64,000 per year, benefits, vacation, and a clear growth path to leadership within the first year.

Qualifications

• 5+ years of warehousing operations and logistics.
• Bachelor's degree in supply chain or related field.
• Advanced Excel skills.
• 3PL management experience preferred.
• Experience with SAP, Oracle, and Power BI is a plus.

Responsibilities

• Manage 3PL providers, review performance, address shipping issues and track KPIs.
• Monitor KPIs (OTD, fill rate, costs, productivity).
• Handle customer escalations.
• Oversee inventory management including cycle counts and discrepancy investigations.
• Drive continuous improvement initiatives.

Skills

Advanced Excel

3PL management

Inventory analysis

KPI management

Customer escalation handling

Education

Bachelor's degree in supply chain or related field

Tools

SAP

Oracle

Power BI

Job description

Logistics Operations Analyst role open now in Markham and Whitby! Agilus by Synergie is recruiting for a Logistics Operations Analyst in the manufacturing sector in Markham, Ontario. We're working with our client to hire a permanent Logistics Analyst for their team.

This person will act as the business owner of warehouse and fulfillment operations, managing 3PL partners, inventory performance, customer escalations, service metrics, and continuous improvement initiatives to ensure products are delivered accurately, on time, and cost effectively.

What's in it for you

• $64000.00 annually
• Benefits package, vacation, bonus
• Working out of the Markham and Whitby locations
• Monday to Thursday in-office, Fridays work from home
• Travel to the US and Mexico
• Clear growth path to leadership within the first year

Responsibilities

• Managing the 3PL - reviewing performance, handling shipping issues, tracking KPIs, conducting warehouse reviews
• Monitoring KPIs - OTD, fill rate, costs, productivity
• Handling customer escalations
• Inventory management - reviewing cycle counts, investigating discrepancies
• Continuous improvement initiatives

Requirements

• 5+ years of warehousing operations and logistics
• Bachelor's degree in supply chain or similar field
• Advanced Excel skills
• 3PL management experience highly preferred
• Any experience with SAP, Oracle, and Power BI will be an asset
• Experience with inventory analysis and KPI management

This posting is for an active opening.