Logistics Coordinator - FFS

Flanagan; Kitchener; On-site; CAD 50,000 - 60,000; Full time

Job summary

Flanagan is seeking a Logistics Coordinator in the Transportation Department to execute daily inbound and outbound route planning with a focus on on-time delivery, cost effectiveness, and accurate reporting. You will review customer changes, perform route maintenance, and make real-time decisions to optimize labor, fuel, and equipment usage.

The role requires coordinating with internal teams and external drivers, ensuring health and safety training is current, and maintaining service levels

Qualifications

• Experience in Transportation/Logistics environment preferred; Foodservice is a plus.
• Advanced computer skills: Excel, Word, Outlook.
• Strong written, verbal and organizational skills.
• Experience utilizing route planning tools: PeopleNET, RoadNET.
• College Diploma or equivalent experience preferred.
• Ability to communicate with external and internal clients professionally.
• Ability to work in a team environment and support fellow team members.
• Independent thinker, willing to take initiative for company goals.
• Fast-paced environment.
• Flexible to work non-standard schedule including 10-hour shifts and weekend coverage.
• Standard shift Sunday to Thursday 12:00 – 20:30, with rotational Friday and Saturday coverage.
• This role is OT eligible after 44 hours.

Responsibilities

• Route plans for inbound/outbound route network.
• Review new customer additions or changes and provide recommendations or approvals.
• Perform daily route maintenance and apply adjustments as needed.
• Provide recommendations and real-time independent decision making.
• Maintain relationships with major operational entities (supply chain, warehousing, sales, drivers).
• Handle transportation labour and resources daily and ensure safety training compliance.
• Support route redesign and network modelling for efficiency and growth.

Skills

Written communication

Verbal communication

Organizational skills

Independent thinker

Adaptability in fast-paced environment

Education

College Diploma or equivalent

Tools

Excel

Word

Outlook

PeopleNET

RoadNET

Job description

JOB DESCRIPTION

Salary Range: $50,000.00 To $60,000.00 Annually

Department: Transportation Department

Position Reports to: Logistics Outbound Supervisor

Position Summary:

The Logistics Coordinator is responsible for executing daily inbound and outbound route planning functions with focus on accuracy, on-time delivery performance, equipment utilization, efficient routing practices, overall cost effectiveness and business performance. Includes accurate and concise reporting upon completion of daily tasks.

Key Responsibilities:

• Routing Plans for inbound / outbound route network
• Review new customer addition of change requests to the delivery network, provide recommendation or approvals to sales group
• Perform daily standard route maintenance exercises by reviewing recent history and applying adjustments as needed
• Provide recommendations and real-time independent decision making
• Standard route maintenance
• Decision making in this role involves allocation of company resources that directly impact labour, fuel and equipment spend company wide
• Decision making in this role directly impacts customer service levels as, delivery expectations, parameters and overall customer satisfaction
• Decisions affect the immediate customers (warehouse, drivers and restaurants) and the indirect customers (shareholders and our bottom line)
• Handle, manage and organize our transportation labour & resources on a daily basis
• Make real-time decisions and manage the volatility of Foodservice while maintaining business performance standards and customer service levels
• Ability to navigate conflicting objectives / requests among internal and external components.
• Maintain internal relationships with all major operational entities including supply chain, warehousing, sales, delivery drivers and customer relations.
• Maintain relationships including owner operator delivery drivers, outside carrier support, courier support and customers
• Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
• Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice.
• Adherence to all Health & Safety, Food Safety and WHMIS practices.
• Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment
• Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
• Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice.
• Adherence to all Health & Safety, Food Safety and WHMIS practices.
• Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment.
• Other duties as assigned

Key Performance Indicators:

• Daily route planning, ensuring routes are optimized for service, productivity and cost efficiency.

KPIs:

Reduce routing exceptions and improve planning accuracy. Maintain a 95% higher/exact manual service location, geocode quality.

• Balance driver hours, equipment availability, cube utilization, customer delivery windows and operational priorities to develop practical and executable route plans.

KPIs:

Continuously improve route efficiency, cube utilization and fleet productivity. 650cs/truck avg.

• Monitor route exceptions, service failures and capacity constraints, implementing timely operational adjustments to minimize customer impact.

KPIs:

Achieve high on-time departure and delivery performance. 90%.

• Support route redesign, network modelling and continuous improvement initiatives that enhance operational efficiency and support company growth.

KPIs:

Support transportation cost control while maintaining customer service. 1% improvement of TPT cost.

• Leverage Roadnet or similar routing software to optimize route design and identify opportunities for ongoing operational improvements.

KPIs:

Leverage Roadnet or similar routing software to optimize route design and identify opportunities for ongoing operational improvements.

• ...

Required Qualifications:

• Previous experience within a Transportation/Logistics environment experience is preferred, Foodservice is a plus.
• Advanced computer skills are required Excel, Word, Outlook
• Strong written, verbal and organizational skills is a must
• Experience utilizing route planning tools is an asset, PeopleNET, RoadNET
• College Diploma or equivalent experience level preferred
• Ability to communicate with external and internal clients in a professional manner
• Ability to work in a team environment and support fellow team members
• Independent thinker, willing to take initiative in pursuit of company goals
• Fast-paced environment
• Flexible to work non-standard schedule including 10 hour shifts and weekend coverage
• Standard shift Sunday to Thursday 12:00 - 20:30, with rotational Friday and Saturday coverage
• This role is OT eligible after 44 hours.