Logistics Coordinator - FFS

Flanagan Foodservice Inc.; Kitchener; On-site; CAD 50,000 - 60,000; Full time

Job summary

Flanagan Foodservice Inc. seeks a Logistics Coordinator to execute daily inbound and outbound route planning with a focus on accuracy, on-time delivery performance, equipment utilization and cost effectiveness. Includes concise reporting on daily tasks and adherence to safety standards.

You will review routing, coordinate with internal teams, and make real-time decisions to optimize routes and service levels while supporting company performance goals.

Qualifications

• Experience in Transportation/Logistics preferred; foodservice is a plus.
• Advanced computer skills: Excel, Word, Outlook.
• Strong written, verbal and organizational skills.
• Experience utilizing route planning tools: PeopleNET, RoadNET.
• College Diploma or equivalent experience.
• Professional communication with internal and external clients.
• Team-oriented with initiative in a fast-paced environment.
• Flexible schedule; 10-hour shifts and weekend coverage; Sunday-Thursday 12:00–20:30 with rotational Fri/Sat.
• OT eligibility after 44 hours.

Responsibilities

• Routing plans for inbound/outbound route network.
• Review new customer addition or change requests to the delivery network and advise sales.
• Perform daily route maintenance with history review and adjustments.
• Provide recommendations and real-time independent decision making.
• Standard route maintenance and resource allocation decisions.
• Balance labor, fuel, and equipment spend across the network.
• Maintain relationships with supply chain, warehousing, sales, drivers and customers.
• Ensure health & safety, food safety and QA training is up to date.
• OT eligible after 44 hours; follow safe work procedures.

Skills

Route planning

Communication

Teamwork

Problem solving

Excel

Word

Outlook

Education

College Diploma or equivalent

Tools

PeopleNET

RoadNET

Job description

JOB DESCRIPTION

Salary Range: $50,000.00 To $60,000.00 Annually

Department: Transportation Department

Position Reports to: Logistics Outbound Supervisor

Position Summary:

The Logistics Coordinator is responsible for executing daily inbound and outbound route planning functions with focus on accuracy, on-time delivery performance, equipment utilization, efficient routing practices, overall cost effectiveness and business performance. Includes accurate and concise reporting upon completion of daily tasks.

Key Responsibilities:

• Routing Plans for inbound / outbound route network
• Review new customer addition of change requests to the delivery network, provide recommendation or approvals to sales group
• Perform daily standard route maintenance exercises by reviewing recent history and applying adjustments as needed
• Provide recommendations and real-time independent decision making
• Standard route maintenance
• Decision making in this role involves allocation of company resources that directly impact labour, fuel and equipment spend company wide
• Decision making in this role directly impacts customer service levels as, delivery expectations, parameters and overall customer satisfaction
• Decisions affect the immediate customers (warehouse, drivers and restaurants) and the indirect customers (shareholders and our bottom line)
• Handle, manage and organize our transportation labour & resources on a daily basis
• Make real-time decisions and manage the volatility of Foodservice while maintaining business performance standards and customer service levels
• Ability to navigate conflicting objectives / requests among internal and external components.
• Maintain internal relationships with all major operational entities including supply chain, warehousing, sales, delivery drivers and customer relations.
• Maintain relationships including owner operator delivery drivers, outside carrier support, courier support and customers
• Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
• Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice.
• Adherence to all Health & Safety, Food Safety and WHMIS practices.
• Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment
• Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role.
• Responsible for reporting any and all concerns related to the Health & Safety, safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice.
• Adherence to all Health & Safety, Food Safety and WHMIS practices.
• Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment.
• Other duties as assigned

Key Performance Indicators:

• Daily route planning, ensuring routes are optimized for service, productivity and cost efficiency.

KPIs:

Reduce routing exceptions and improve planning accuracy. Maintain a 95% higher/exact manual service location, geocode quality.

• Balance driver hours, equipment availability, cube utilization, customer delivery windows and operational priorities to develop practical and executable route plans.

KPIs:

Continuously improve route efficiency, cube utilization and fleet productivity. 650cs/truck avg.

• Monitor route exceptions, service failures and capacity constraints, implementing timely operational adjustments to minimize customer impact.

KPIs:

Achieve high on-time departure and delivery performance. 90%.

• Support route redesign, network modelling and continuous improvement initiatives that enhance operational efficiency and support company growth.

KPIs:

Support transportation cost control while maintaining customer service. 1% improvement of TPT cost.

• Leverage Roadnet or similar routing software to optimize route design and identify opportunities for ongoing operational improvements.

KPIs:

Leverage Roadnet or similar routing software to optimize route design and identify opportunities for ongoing operational improvements.

• ...

Required Qualifications:

• Previous experience within a Transportation/Logistics environment experience is preferred, Foodservice is a plus.
• Advanced computer skills are required Excel, Word, Outlook
• Strong written, verbal and organizational skills is a must
• Experience utilizing route planning tools is an asset, PeopleNET, RoadNET
• College Diploma or equivalent experience level preferred
• Ability to communicate with external and internal clients in a professional manner
• Ability to work in a team environment and support fellow team members
• Independent thinker, willing to take initiative in pursuit of company goals
• Fast-paced environment
• Flexible to work non-standard schedule including 10 hour shifts and weekend coverage
• Standard shift Sunday to Thursday 12:00 - 20:30, with rotational Friday and Saturday coverage
• This role is OT eligible after 44 hours.