Logistics Coordinator

TransX Ltd; Mississauga; On-site; CAD 52,000 - 75,000; Full time

Benefits offered by this job

RRSP matching

Training and tuition reimbursement

Annual recognition events

Team environment

Employee assistance program

Work-life balance

Corporate discounts

Job summary

TransX Ltd is seeking a Logistics Coordinator to join the Sales & Marketing team in Winnipeg. The role manages transportation activities from bookings to delivery, ensuring cost, quality, and service targets are met.

You will connect pricing to operations, coordinate dispatch, resolve issues, and deliver a superior customer experience to drive growth and reliability. Ideal candidates have a Bachelor’s degree in logistics or related field and 3–5 years in transportation coordination, with strong

Qualifications

• Bachelor’s degree in Logistics, Business Administration, or related field.
• 3–5 years of transportation coordination experience.
• Proficiency in TMS platforms and Microsoft Excel.
• Solid knowledge of carrier rates, logistics workflows, and North American geography.

Responsibilities

• Coordinate shipment details between customers, carriers, and internal teams.
• Schedule and monitor daily shipments using the TMS and assign carriers.
• Prepare accurate customer quotes using approved rate structures and support bids.
• Communicate service expectations and resolve billing, service, or scheduling issues with carriers.
• Track weekly KPIs and prepare reports on service and cost trends.
• Maintain up-to-date SOPs and assist with training and cross-functional alignment.

Skills

Customer service

Communication

Data analysis

Time management

Multi-tasking

Education

Bachelor's degree

CIFFA certification

CITT certification

Tools

TMS

Excel

Job description

Operating for over 50 years, TransX LTD is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs.

The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics USA, the Logistics Coordinator manages transportation activities from booking to confirmed delivery, ensuring shipments meet cost, quality, and service standards.

The primary objective of this role is to connect pricing and operational activities, coordinate smooth dispatch execution, resolve service or documentation issues, and deliver an exceptional customer experience to support business growth and network reliability.

As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY RESPONSIBILITIES

• Customer Coordination & Service Execution: Coordinate shipment details between customers, carriers, and internal teams. Confirm bookings, rate approvals, and delivery schedules while providing proactive communication on shipment status, changes, and timely delivery confirmations.
• Dispatch & Transportation Planning: Schedule and monitor daily shipments according to customer priorities using our TMS. Assign carriers based on performance, cost, and availability, and address delays or exceptions to maintain service reliability.
• Rate & Quote Coordination: Prepare accurate customer quotes using approved rate structures and validate pricing with carriers. Maintain updated rate files and support the Sales team with bid submissions, renewals, and pricing requests.
• Carrier Relations & Performance Follow-Up: Communicate service expectations, gather carrier feedback, and maintain updated contact and compliance records. Resolve billing, service, or scheduling discrepancies to drive carrier reliability.
• Cost Accuracy & Service Reporting: Verify shipment costs to ensure billing accuracy. Track, analyze, and report weekly key performance metrics (e.g., on-time pickup/delivery, load coverage, quote accuracy) for both customers and carriers. Identify variances and recommend corrective actions. Prepare weekly reports summarizing service and cost trends.
• Process Optimization & Team Support: Review daily operational workflows to suggest efficiency improvements. Maintain up-to-date Standard Operating Procedures (SOPs), assist with team training, and support cross-functional process alignment.

QUALIFICATIONS

• Education: Bachelor’s degree in Logistics, Business Administration, or a related field. CITT or CIFFA certifications are considered a strong asset.
• Experience: Three (3) to five (5) years of experience in transportation coordination and logistics support. Prior experience in sales or customer service within the transportation industry is preferred.
• Technical & Functional Knowledge: Proficiency in Transportation Management System (TMS) platforms and Microsoft Excel. Solid understanding of carrier rates, logistics workflows, and North American geography.
• Soft Skills & Competencies: Excellent written, verbal, and interpersonal communication skills. Detail-oriented with strong organizational, time management, and multi-tasking capabilities. Proven problem-solving, data analysis, and customer service abilities in a fast-paced environment.

BENEFITS & PERKS

WHY JOIN TRANSX?

• Large, Canadian-owned company
• Operating for over 50 years
• Leading transportation and logistics services
• 11 Terminals across North America
• Competitive compensation
• Partnered training programs and learning supports

BENEFITS

• RRSP company match programs
• Training and tuition reimbursement

RECOGNITION PROGRAMS

• Annual employee recognition & appreciation events
• Years of service awards
• Employee spotlights in our TransX Newsletter
• Safety recognition
• Annual performance incentives

OTHER PERKS

• Employee and family assistance program
• Encouraged work-life balance
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
• Team environment, professional & personal growth

TransX Ltd. is committed to building a culture of diversity, equity, and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders.

All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.