Logistics Coordinator

Socket.dev; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits

RRSP matching

Referral bonus program

Training and tuition reimbursement

Employee assistance program

Team environment

Job summary

TransX Ltd. in Winnipeg, MB, is seeking a Logistics Coordinator to join the Sales & Marketing team. You will manage transportation activities from booking to delivery, ensuring cost, quality, and service standards.

This role focuses on connecting pricing with operations, coordinating dispatch, resolving issues, and delivering an outstanding customer experience to support growth and network reliability. We value teamwork, safety, integrity, and a customer-centric mindset, with opportunities for

Qualifications

• Bachelor’s degree in Logistics, Business Administration, or related field.
• CITT or CIFFA certifications are considered a strong asset.
• Three to five years of transportation coordination and logistics experience.
• Proficiency in Transportation Management System (TMS) platforms and Microsoft Excel.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented with strong organizational, time management, and multi-tasking abilities.

Responsibilities

• Coordinate shipment details between customers, carriers, and internal teams.
• Schedule and monitor daily shipments using our TMS.
• Prepare accurate customer quotes using approved rate structures and assist with pricing requests.
• Communicate service expectations and resolve billing, service, or scheduling discrepancies.
• Track weekly performance metrics and identify variances with corrective actions.
• Maintain up-to-date SOPs and assist with team training.

Skills

Communication skills

Organizational skills

Time management

Problem-solving

Data analysis

Customer service

Education

Bachelor’s degree in Logistics / Business Administration

CITT or CIFFA certifications (asset)

Tools

TMS platforms

Microsoft Excel

Job description

Logistics Coordinator (Full-Time)

TRANSX LTD - Winnipeg, MB

Operating for over 50 years, TransX LTD is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customers' business needs.

The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics USA, the Logistics Coordinator manages transportation activities from booking to confirmed delivery, ensuring shipments meet cost, quality, and service standards.

The primary objective of this role is to connect pricing and operational activities, coordinate smooth dispatch execution, resolve service or documentation issues, and deliver an exceptional customer experience to support business growth and network reliability.

As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

KEY RESPONSIBILITIES

• Customer Coordination & Service Execution: Coordinate shipment details between customers, carriers, and internal teams. Confirm bookings, rate approvals, and delivery schedules while providing proactive communication on shipment status, changes, and timely delivery confirmations.
• Dispatch & Transportation Planning: Schedule and monitor daily shipments according to customer priorities using our TMS. Assign carriers based on performance, cost, and availability, and address delays or exceptions to maintain service reliability.
• Rate & Quote Coordination: Prepare accurate customer quotes using approved rate structures and validate pricing with carriers. Maintain updated rate files and support the Sales team with bid submissions, renewals, and pricing requests.
• Carrier Relations & Performance Follow-Up: Communicate service expectations, gather carrier feedback, and maintain updated contact and compliance records. Resolve billing, service, or scheduling discrepancies to drive carrier reliability.
• Cost Accuracy & Service Reporting: Verify shipment costs to ensure billing accuracy. Track, analyze, and report weekly key performance metrics (e.g., on-time pickup/delivery, load coverage, quote accuracy) for both customers and carriers. Identify variances and recommend corrective actions. Prepare weekly reports summarizing service and cost trends.
• Process Optimization & Team Support: Review daily operational workflows to suggest efficiency improvements. Maintain up-to-date Standard Operating Procedures (SOPs), assist with team training, and support cross-functional process alignment.

QUALIFICATIONS

• Education: Bachelor’s degree in Logistics, Business Administration, or a related field. CITT or CIFFA certifications are considered a strong asset.
• Experience: Three (3) to five (5) years of experience in transportation coordination and logistics support. Prior experience in sales or customer service within the transportation industry is preferred.
• Technical & Functional Knowledge: Proficiency in Transportation Management System (TMS) platforms and Microsoft Excel. Solid understanding of carrier rates, logistics workflows, and North American geography.
• Soft Skills & Competencies: Excellent written, verbal, and interpersonal communication skills. Detail-oriented with strong organizational, time management, and multi-tasking capabilities. Proven problem-solving, data analysis, and customer service abilities in a fast-paced environment.

BENEFITS & PERKS

WHY JOIN TRANSX?

• Large, Canadian-owned company
• Operating for over 50 years
• Leading transportation and logistics services
• 11 Terminals across North America
• Competitive compensation
• Partnered training programs and learning supports

BENEFITS

• Comprehensive group health benefits
• RRSP company match programs
• Referral bonus program
• Training and tuition reimbursement

RECOGNITION PROGRAMS

• Annual employee recognition & appreciation events
• Years of service awards
• Employee spotlights in our TransX Newsletter
• Safety recognition
• Annual performance incentives

OTHER PERKS

• Employee and family assistance program
• Encouraged work-life balance
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
• Team environment, professional & personal growth

TransX Ltd. is committed to building a culture of diversity, equity, and inclusion and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders.

All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.

If you require accommodation for the recruitment process, please let us know at the point of application.