Logistics Account Manager

Identifiers | Technical Recruiters; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A growing company is seeking a driven Freight Broker / National Account Manager in Toronto, Ontario. The role involves developing new client relationships, managing accounts, and providing exceptional service. Candidates should have a strong background in freight brokerage and account management, backed by excellent communication and negotiation skills. This position offers a competitive salary with general benefits including health and life insurance, paid time off, and opportunities for career growth.

Benefits

Generous commission structure

Health, dental, and life insurance

Paid time off

Career growth opportunities

Qualifications

• 1-3 years of experience in freight brokerage or logistics sales.
• Familiarity with transportation and logistics industry.
• Strong negotiation skills and a results-driven approach.

Responsibilities

• Proactively identify and acquire new clients.
• Manage and grow accounts by providing outstanding service.
• Negotiate rates and service terms with clients and carriers.

Skills

Brokerage

Logistics Management

Account Management

Negotiation

Tools

Salesforce

HubSpot

ZoomInfo

MS Office Suite

Job description

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We are seeking a driven and dynamic Freight Broker / National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in freight brokerage and account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale.

As a Freight Broker / National Account Manager, you will be responsible for developing new client relationships, managing a portfolio of existing accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives.

Key Responsibilities:

• New Business Development: Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
• Account Management: Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling.
• Market Research: Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients.
• Negotiation & Pricing: Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
• Customer Support: Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction.
• Reporting & Analytics: Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth.

Qualifications:

• Experience: 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
• Industry Knowledge: Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends.
• Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively.
• Self-Starter: Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
• Tech-Savvy: Proficiency with logistics software, CRM systems (Salesforce, HubSpot, ZoomInfo, etc.), and MS Office Suite.

Preferred Qualifications:

• Experience in national account management or large-scale logistics coordination.
• Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
• Strong negotiation skills and a results-driven approach.
• Generous commission structure with significant earning potential
• Health, dental, and life insurance
• Paid time off
• Career growth opportunities within a fast-growing company
• Seniority LevelMid-Senior level
• Transportation, Logistics, Supply Chain and Storage
• Employment TypeFull-time
• Job Functions
• Business Development
• Skills
• Brokerage
• Logistics Management
• Record Of Success
• Account Management
• Third-Party Logistics (3PL)
• Negotiation

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Transportation, Logistics, Supply Chain and Storage

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