Login Assistant

alsglobal; Calgary; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Benefits package

Vacation days

Education support

Job summary

ALS Environmental Calgary is seeking a Layout Clerk to efficiently receive and organize samples, verify client information, and enter details into laboratory data systems. You will work both independently and with a team to meet turnaround goals and deliver quality service.

Responsibilities include coordinating daily sample intake, communicating with couriers, labeling samples, and supporting the Sample Receipt Clerk duties.

Qualifications

• Good English communication (auditory, verbal, written, reading).
• Accurate and efficient data entry skills.
• Well organized with the ability to meet strict deadlines.
• Work independently and as part of a team.

Responsibilities

• Coordinates day-to-day activities of the sample reception/layout clerks.
• Acts as the primary contact regarding sample reception for lab staff and Account Managers.
• Coordinates incoming work and directs priority based on holding times and rush work.
• Notifies Client Service representatives of non-conformances or rush requests.
• Labels samples and distributes to appropriate locations as needed.

Skills

Good English communication

Data entry

Organized

Team player

Deadline-driven

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Business Stream: ALS Environmental, Calgary

About the Position:

The Layout Clerk is responsible for the timely and accurate processing of incoming samples into the analysis stream. The priority will be to receive and organize samples, verify client information, and enter pertinent information into the laboratory data systems. You will be working independently and in a team environment, with an emphasis on providing quality and efficient service to clients.

Specific Responsibilities:

• Coordinates the day-to-day activities of the sample reception/layout clerks;
• Acts as the primary point of contact regarding sample reception for the lab staff and Account Managers for questions regarding samples and client submissions;
• Coordinates all of the incoming work and directs organizational priority based on holding times, rush TAT, etc.;
• Coordinates any subcontract samples that need delivery to Shipping on a daily basis;
• Ensures a high level of customer service in all interactions with clients and couriers;
• Carries out all duties of the Sample Receipt Clerk as required (see below for details);
• Receives samples and communicate with couriers;
• Records sample temperatures and conditions on delivery;
• Completes required paperwork for sampler analysis requests and processing;
• Notifies Client Service representatives of any non-conformances or rush work;
• Labels samples and distribute to the appropriate locations when required;
• Processes samples in a timely manner to meet company turn around goals;
• Act as a backup Login Clerk - Login training required; Enter client information, sample identification and analysis required; Ensure correct due dates and comments are applied to the file; Handling rush requests: notify the appropriate lab staff and Account Mangers; Print labels for all samples containers; Generate paperwork for any internal or external sublets analyses; Pass the completed file, printed labels and sublet paperwork to a Sample Layout Clerk for final labelling.
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities:

• Good English communication skills required (auditory, verbal, written, and reading);
• Basic user of Microsoft Office (Word, Excel and Outlook), with basic computer skills;
• Accurate and efficient data entry skills;
• Well organized, with the ability to meet strict deadlines;
• Process oriented, with the ability to critically think in ambiguous situations;
• Work independently and as part of a team;
• Strong work ethic and willingness to take on varied tasks as required;
• Commitment to excellence and a client-focused attitude.

Required Qualifications:

• Completion of high school diploma or equivalent required;
• Some experience working in a fast-paced, production, and/or preparation environment;
• Knowledge from high school science courses and/or basic laboratory safety is an asset;
• Experience working with chemicals or in a laboratory setting (ex. school) is an asset, but not required.

Physical Demands:

• Ability to lift up to 50 lbs./23 kg on a regular basis and carry for short distances;
• Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
• Manual dexterity to perform intricate and/or repetitive tasks;
• Ability to stand for up to a full shift;
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
• You may be exposed to unpleasant odours;
• Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.

Our Benefits Include:

• An estimated hourly pay of $20.74 CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impa