Loaner Coordinator

Stryker Corporation; Canada; On-site; Confidential; Full time

Job summary

Stryker Corporation is seeking a Loaner Coordinator in Canada to manage end-to-end loaner inventory, including receiving, tracking, preparing, and shipping devices and equipment to support customer and surgical case needs.

The role emphasizes accurate inventory control, auditing, and system updates while coordinating shipping and return schedules to optimize turnaround times. Cross-functional collaboration ensures compliant, efficient movement of assets and adherence to quality procedures.

Qualifications

• 3 years of relevant work experience in warehouse, inventory, medical, or supply chain.
• Ability to lift/push/pull up to 50 lbs.
• Post-secondary education preferred.

Responsibilities

• Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations.
• Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed.
• Prepare shipments with all required documentation, including literature, samples, and promotional materials.
• Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness.
• Accurately track kit and item usage in the ERP system; report and escalated any receipt discrepancies.
• Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory.
• Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries.
• Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned.

Skills

Inventory management

Logistics coordination

Warehouse operations

Physical strength

Education

Post-secondary education

Job description

Work Flexibility

Onsite Shift: Rotating Schedule – Week 1: Monday – Friday, 8:00 AM – 4:30 PM; Week 2: Monday – Friday, 9:30 AM – 6:00 PM Location: 2 Medicorum Place, Waterdown, ON

Summary

The Loaner Coordinator is responsible for managing the end-to-end handling of loaner inventory, including receiving, tracking, preparing, and shipping medical devices and equipment to support customer and surgical case needs. This role ensures accurate inventory control through auditing and system updates, while coordinating shipping and return schedules to maintain product availability and optimize turnaround times. The Coordinator partners cross-functionally to ensure timely, compliant, and efficient movement of loaner assets, while maintaining organization, accuracy, and adherence to quality and operational procedures.

What You Will Do

• Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations
• Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed
• Prepare shipments with all required documentation, including literature, samples, and promotional materials
• Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness
• Accurately track kit and item usage in the ERP system; report and escalated any receipt discrepancies
• Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory
• Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries
• Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned

What you need

• Required: 3 years’ relevant work experience in warehouse, inventory, medical and/or supply chain
• Ability to lift/push/pull up to 50 lbs.
• Preferred: Completed post-secondary education program $51,500 - $68,650 CAD Annual Travel Percentage: 0%

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces!

For more information, visit: www.stryker.com

Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.