Live-In Superintendent

Craft Property Group; Hamilton; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

On-site apartment

Housing value deducted from cash

Job summary

Collage in Hamilton, Ontario is seeking an experienced Live-In Superintendent to maintain safety, condition and presentation of a residential property while delivering an exceptional resident experience.

This on-site, hands-on role requires proactive, dependable and service-focused candidates with 3+ years in building maintenance. The total annual compensation is CAD 50,000–60,000 and includes an on-site apartment; further details will be discussed during the hiring process.

Qualifications

• 3+ years of experience in residential building maintenance or related field.
• Hands-on experience with minor plumbing, drywall repairs, painting and general upkeep.

Responsibilities

• Respond to resident maintenance requests and document/resolve work orders timely.
• Perform routine repairs including plumbing, drywall, painting and general upkeep.
• Complete preventative maintenance and routine inspections to identify issues.
• Monitor building systems (HVAC, life safety, fire protection) and coordinate qualified contractors.
• Maintain vendor relationships and schedule third‑party repairs to ensure timely, quality work.
• Coordinate unit turnovers to ensure apartments are ready for new residents.
• Maintain clean, safe common areas and grounds.
• Identify safety hazards and follow safety procedures.
• Communicate professionally with residents and provide repair updates.

Skills

Customer service

Communication

Organization

Independence

Attention to detail

Education

High school diploma

Job description

Operations Full Time Hamilton, ON $50,000 - $60,000 CAD per year

We are looking for an experienced Live-In Superintendent to join our team in Hamilton, Ontario. This hands‑on role will focus on maintaining the safety, condition and overall presentation of a residential property while delivering an exceptional experience for our residents.

This is an opportunity for someone who is proactive, dependable and service-focused, takes pride in their work and enjoys taking ownership of the day‑to‑day maintenance of a residential building.

What You’ll Do

• Respond to resident maintenance requests, complete repairs and ensure work orders are documented and resolved in a timely manner.
• Perform routine repairs, including minor plumbing, drywall repairs, painting and general building upkeep.
• Complete preventative maintenance and routine inspections to identify and address issues before they escape.
• Monitor building systems, including HVAC, mechanical, life safety and fire protection systems, and coordinate qualified contractors for specialized work.
• Build and maintain positive vendor relationships and schedule third‑party repairs, coordinating access and following up to ensure work is completed on time and to the required standard.
• Coordinate unit turnovers, including inspections, repairs, painting and cleaning, to ensure apartments are ready for new residents.
• Maintain clean, safe and well‑presented common areas, grounds and garbage and recycling areas.
• Identify safety hazards, maintain inspection records and follow established safety and emergency procedures.
• Communicate professionally with residents, provide repair updates and follow required unit‑entry procedures.
• Prioritize daily maintenance activities, coordinate approved contractors and maintain supplies, equipment and accurate maintenance records.
• Report building conditions, purchasing needs and unresolved concerns to management.
• Respond to after‑hours building emergencies and arrange additional support when required.

What We’re Looking For

• 3+ years of experience in residential building maintenance or a related field. Equivalent relevant experience will also be considered.
• Hands‑on experience with minor plumbing, drywall repairs, painting and general building upkeep.
• Strong understanding of building maintenance, with familiarity with HVAC, mechanical, life safety and fire protection systems.
• Strong troubleshooting skills and sound judgment, including knowing when qualified trades or additional support are required.
• Experience building and maintaining vendor relationships, scheduling third‑party repairs and coordinating contractors to ensure timely, quality work.
• Excellent customer service and communication skills, with the ability to handle resident concerns calmly and professionally.
• Strong organization and time management skills, with the ability to balance work orders, inspections, unit turnovers and urgent requests.
• Ability to work independently, take initiative and follow through on commitments.
• Attention to detail and high standards for cleanliness, property presentation and workmanship.
• High school diploma or equivalent.
• Previous superintendent experience, contractor coordination experience, or relevant trades training is an asset.
• Ability to live on‑site and provide after‑hours emergency coverage as required.

This is a live‑in, on‑site position based in Hamilton, Ontario, offering a total annual compensation package of $50,000–$60,000, depending on experience and qualifications. The package includes an on‑site apartment, with the rental value deducted from the stated compensation range to determine the annual cash salary. Further details regarding the accommodation and compensation structure will be discussed during the hiring process.

This posting represents an active vacancy within our organization.

We are an equal opportunity employer for all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers.

Should you be contacted for an interview, please advise if accommodation is required.

Please note that due to the number of applicants, only those who will be considered for an interview will be contacted.

Please note that we may utilize AI tools as part of our recruitment process.