Live Exam Operations Analyst

YuJa Inc.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health and dental benefits

Flexible work hours

Paid sick days

Employee recognition programs

Job summary

YuJa Inc. in Toronto, Ontario, is seeking a Systems Operations Analyst to oversee live online exam sessions. This role involves monitoring student activity, documenting events, and ensuring academic integrity.

The ideal candidate will excel in fast-paced environments and closely collaborate with technical teams on various projects. A competitive salary starting at CAD 50,000/year and comprehensive benefits are offered.

Qualifications

• Strong attention to detail and ability to produce clear documentation.
• Comfortable working in live, time-sensitive environments.
• Familiarity with issue-tracking tools such as Jira.

Responsibilities

• Oversee live virtual proctoring sessions and monitor activity.
• Document and escalate suspicious testing events.
• Respond to test-taker questions during live sessions.
• Review exam submissions post-session for integrity concerns.
• Perform administrative duties during low activity periods.

Skills

Attention to detail

Analytical mindset

Ability to work in live environments

Documentation skills

Tools

Jira

Job description

YuJa Inc. in Toronto, Ontario, is seeking a Systems Operations Analyst to oversee live online exam sessions. This role involves monitoring student activity, documenting events, and ensuring academic integrity.

The ideal candidate will excel in fast-paced environments and closely collaborate with technical teams on various projects. A competitive salary starting at CAD 50,000/year and comprehensive benefits are offered.