Live Events Box Office Agent — Flexible Hours

TicketWeb; Toronto; Hybrid; CAD 21,000 - 28,000; Part time

Job summary

Ticketmaster Canada is seeking Box Office Agents in Toronto for a part-time, seasonal role supporting various events. The position requires providing frontline service, selling tickets in person, and handling cash with attention to accuracy.

Flexibility is essential as shifts include evenings, weekends and holidays. Strong communication and multitasking are valued, and applicants should be comfortable using event-ticketing systems.

Qualifications

• Minimum of 1-year experience in sales and/or customer service.
• General office and cash experience are preferred.
• Must be available for flexible working hours which includes evenings, weekends, and holidays.
• Basic foundation and understanding of event ticketing.
• Strong verbal and written communication skills.
• Ability to accommodate an extremely flexible and fluid work schedule.
• Service oriented, with strong organizational skills.
• Go-getter with the ability to work under pressure and with minimal supervision.
• Must be detail-oriented with the ability to multi-task and juggle competing priorities.

Responsibilities

• Providing exceptional front-line customer service to ticket purchasers.
• Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system.
• Working with Archtics and TM Host systems on a regular basis.
• Balance and account for cash and credit card receipts from sales transactions.
• Organizing and distributing “will-call” tickets.
• Fostering and maintaining a positive attitude towards the company and its activities.

Skills

Customer service

Cash handling

Flexible scheduling

Verbal communication

Tools

Ticketmaster POS

Archtics

TM Host

Job description

Ticketmaster Canada is seeking Box Office Agents in Toronto for a part-time, seasonal role supporting various events. The position requires providing frontline service, selling tickets in person, and handling cash with attention to accuracy.

Flexibility is essential as shifts include evenings, weekends and holidays. Strong communication and multitasking are valued, and applicants should be comfortable using event-ticketing systems.