Lighting/Electrical Associate

Kent Building Supplies; Port Hawkesbury; On-site; CAD 35,000 - 45,000; Full time

Job summary

Kent Building Supplies in Port Hawkesbury is looking for a Lighting/Electrical Associate to enhance customer experiences by assisting with product selections and resolving issues. Responsibilities include driving sales, clarifying customer needs, and maintaining product knowledge.

The ideal candidate will possess excellent communication and teamwork skills, and have prior sales and customer service experience. A Grade 12 diploma is considered an asset. This position requires the ability to lift 55 lbs and a flexible schedule including days, evenings, and weekends.

Qualifications

• Excellent communication and teamwork skills.
• Sales and customer service experience are required.
• High level of attention to detail is essential.

Responsibilities

• Drive sales through engagement of customers.
• Clarify and understand customers’ needs.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Resolve customer challenges quickly and efficiently.

Skills

Excellent communication skills

Teamwork skills

Sales experience

Customer service experience

Attention to detail

Ability to lift 55 lbs

Education

Grade 12 diploma or equivalent

Job description

Job Description

As a Lighting/Electrical Associate, you will help customers fully understand their needs and assist in selecting the right products for their requirements, solve customers' problems, and enhance their shopping experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Clarify and understand customers’ needs and recommend the best solutions for their projects.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes, material lists, and follow up.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions.

Qualifications

• Excellent communication and teamwork skills.
• Sales and customer service experience.
• High level of attention to detail.
• Ability to lift 55 lbs.
• Availability to work days, evenings, and weekends on rotating shifts.
• Ability to learn and operate applicable computer systems (e.g., D635) used to process orders.
• Grade 12 diploma or equivalent (considered an asset).

Equal Opportunity Employer

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.