Plumbing Associate

Kent Building Supplies; Bathurst; On-site; CAD 20,664 - 26,174; Full time

Job summary

Kent Building Supplies in Canada seeks a Customer Associate to help customers find the right products and provide thoughtful recommendations in a fast-paced environment. You will build product knowledge and contribute to a positive shopping experience.

Starting wage is CAD 16.15 per hour, with experience-based adjustments. The role requires strong communication, teamwork, and the ability to lift 55 lbs, with shifting days, evenings, and weekends. Bilingual French/English is an asset.

Qualifications

• Excellent communication and teamwork required.
• Sales and customer service experience required.
• High level of attention to detail required.
• Ability to lift 55 lbs required.
• Flexibility to work days, evenings, and weekends (rotating shifts).
• Ability to learn and operate the D635 order processing system.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Clarify and understand customers’ needs and take them to the best solution for their projects.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes, material lists and follow up.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions.

Skills

Excellent communication and teamwork

Sales and customer service

Attention to detail

Lifting 55 lbs

Shift flexibility

D635 order system

Education

Grade 12 diploma or equivalent

Bilingual – French/English

Tools

D635 order system

Job description

Job Description

As a (Department) Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Starting hourly wage is $16.15, depending on experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follow up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions

Qualifications

• Excellent communication and teamwork skills
• Sales and customer service experience
• High level of attention to detail
• Ability to lift 55 lbs.
• Ability to work days, evenings, and weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset
• Bilingual – French/English is considered an asset

EEO Statement

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage applicants to make their accommodation needs known so that we can provide equitable opportunities.