Lifestyle & Programs Manager

Chartwell Retirement Residences; Toronto; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Safe, inclusive workplace

Competitive compensation and benefits

Leadership development opportunities

Welcoming culture

Job summary

Chartwell Retirement Residences in Toronto invites a dedicated Lifestyle and Programs Supervisor to lead meaningful resident programs across the six wellness dimensions. You will guide activity aides and volunteers, coordinate calendars and communications, and foster strong resident relationships.

You will oversee program safety, quality, and partnerships with community organizations, while supporting the Lifestyle and Programs Manager in maintaining an engaging, inclusive calendar that reflects

Qualifications

• Post-secondary education in recreation, gerontology, social work, or relevant experience.
• 1–3 years of experience in retirement living, long-term care, or healthcare.
• Experience coordinating programs and guiding employees or volunteers.
• Understanding of aging and respect for residents’ backgrounds, interests, and abilities.
• Strong planning, communication, service, computer, and community-relations skills.

Responsibilities

• Coordinate programs across the six dimensions of wellness.
• Prepare program calendars, newsletters, events, outings, and resident communications.
• Assign work and guide, orient, and train activity aides and volunteers.
• Build resident relationships, respond to concerns, and elevate significant issues.
• Coordinate volunteers and community partners to expand program opportunities.
• Monitor program safety, participation, quality, risks, and improvement opportunities.

Skills

Program coordination

Volunteer management

Resident relations

Planning & organization

Communication

Education

Post-secondary education in recreation/gerontology/social work

Job description

Job Description

The Opportunity

As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day‑to‑day delivery of meaningful programs that reflect residents’ interests and the six dimensions of wellness. You’ll work directly with residents while guiding activity aides and volunteers, supporting safe program delivery, and helping the Manager maintain an engaging calendar.

What You’ll Do

• Coordinate programs across the six dimensions of wellness
• Prepare program calendars, newsletters, events, outings, and resident communications
• Assign work and guide, orient, and train activity aides and volunteers
• Build resident relationships, respond to concerns, and elevate significant issues
• Coordinate volunteers and community partners to expand program opportunities
• Monitor program safety, participation, quality, risks, and improvement opportunities

What You’ll Bring

• Post‑secondary education in recreation, gerontology, social work, or relevant experience
• One to three years of experience in retirement living, long‑term care, or healthcare
• Experience coordinating programs and guiding employees or volunteers
• Understanding of aging and respect for residents’ backgrounds, interests, and abilities
• Strong planning, communication, service, computer, and community‑relations skills

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Ability to work flexible hours as needed
• Physical ability to meet job demands, including standing, bending, pushing, and pulling for extended periods, and operating cleaning equipment
• Preparedness to respond to emergency situations
• Clear Criminal Background Check, VSS and TB Test where required

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.