Assisted Living Manager

Chartwell Retirement Residences; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Leadership development

Career growth

Inclusive workplace

Warm, welcoming culture

Job summary

chartwell retirement residences in ottawa is seeking an Assisted Living Manager to lead a care team delivering personalized, compassionate, and compliant resident care. You will supervise staff, coordinate assessments, and ensure safe medication practices while maintaining high documentation standards.

You’ll collaborate with physicians, families, and other departments to deliver holistic resident care, participate in outreach, and support budgeting and staffing in a dynamic assisted-living

Qualifications

• Minimum of two years clinical experience in a healthcare setting.
• RN or RPN in good standing with the College of Nurses.
• Leadership and team-building skills.
• Strong clinical assessment and documentation skills.
• Excellent interpersonal and communication abilities.
• Knowledge of the Retirement Homes Act and Nursing Act.
• Valid Driver’s License or reliable means of transportation.

Responsibilities

• Deliver high-quality, individualized care through assessment, planning, implementation, and evaluation.
• Ensure residents' needs are met with empathy, respect, and professionalism.
• Act as primary contact for residents and families, addressing inquiries and involving them in care decisions.
• Supervise, schedule, and support care staff through training, coaching, and Chartwell’s values.
• Uphold policies and regulatory standards, ensuring safe medication practices and accurate clinical documentation.
• Collaborate with managers across departments to deliver holistic, integrated resident care.
• Support budgeting, staffing, and purchasing to maintain operational and resource efficiency.
• Liaise with physicians, pharmacies, and community partners; participate in outreach, marketing, and Manager on Duty rotation.

Skills

Clinical experience

Leadership

Communication skills

Interpersonal skills

Documentation skills

Regulatory knowledge

Education

Registered Nurse (RN) or Registered Practical Nurse (RPN) in good standing with the College of Nurses

Job description

Job Description

The Opportunity

Do you thrive in a people-first environment that values compassion, leadership, and clinical excellence? As an Assisted Living Manager at Chartwell, you’ll have the rewarding opportunity to lead a team dedicated to providing personalized care to residents. You will foster a culture of empathy, safety, and well-being, while ensuring our Assisted Living services exceed the expectations of residents and their families.

What You’ll Do

• Deliver high-quality, individualized care through assessment, planning, implementation, and evaluation
• Ensure residents’ needs are met with empathy, respect, and professionalism
• Act as primary contact for residents and families, addressing inquiries and involving them in care decisions
• Supervise, schedule, and support care staff through training, coaching, and Chartwell’s values
• Uphold policies and regulatory standards, ensuring safe medication practices and accurate clinical documentation
• Collaborate with managers across departments to deliver holistic, integrated resident care
• Support budgeting, staffing, and purchasing to maintain operational and resource efficiency
• Liaise with physicians, pharmacies, and community partners; participate in outreach, marketing, and Manager on Duty rotation

What You’ll Bring

• Minimum of two years clinical experience in a healthcare setting, preferably in geriatrics or memory care
• Previous management or supervisory experience is an asset
• Registered Nurse (RN) or Registered Practical Nurse (RPN) in good standing with the College of Nurses
• Leadership and team-building skills
• Strong clinical assessment and documentation skills
• Excellent interpersonal and communication abilities
• Knowledge of relevant legislation, including the Retirement Homes Act and Nursing Act
• Valid Driver’s License, or reliable means of transportation

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Flexibility to work varying shifts, including evenings, weekends, and holidays
• CPR and First Aid certification
• Valid provincial driver’s license and access to a reliable vehicle
• Comfort using AI and other digital platform systems and tools to support daily work
• Clear Criminal Background Check, VSS and TB Test where required

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.