Lifestyle & Programs Manager

Chartwell; Southwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retirement residence provider in Southwestern Ontario is seeking a Lifestyle and Program Manager to develop and coordinate meaningful programs that meet the diverse needs of residents. The ideal candidate has a passion for creating exceptional experiences and is dedicated to fostering relationships within the community. This full-time role offers opportunities for professional growth and engages with a supportive team focused on enhancing the quality of life for seniors.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Passion for creating memories for residents.

Responsibilities

• Develop and coordinate meaningful programs and services.
• Assist in maintaining a safe environment.
• Build relationships with residents and community.

Skills

Customer experience

Event planning

Relationship building

Education

Related recreation or social work education

Job description

The Lifestyle and Program Manager is responsible for developing and coordinating meaningful programs and services to meet the social, physical, intellectual, emotional, vocational and spiritual needs of all residents. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. All duties are performed in the best interest of the residents and their families, and in accordance with Chartwell’s vision, mission and values statements.

If you:

• Love seniors who have life experience and stories to tell.
• Enjoy creating an environment that feels like home by planning activities and special events.
• Love seeing people's reactions when they are WOWed.

Read on! What you get at Chartwell

• We believe in Making People’s Lives Better for our residents, their families, and our employees.
• Grow your career at Chartwell where we have General Managers who started their career as a Lifestyle and Programs Manager.
• Opportunities for working with like-minded team members.

What you bring:

• A genuine interest in providing an exceptional customer experience.
• Passion to create memories for our residents.
• Related recreation or social work experience/education.

What you will get to do:

• Build memorable and meaningful relationships
• Develop, implement, and evaluate diversified and meaningful programs.
• Develop integration opportunities with the local community.
• Collaboratively ensure the smooth operation of the residence.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Job Info

• Posting Date 12/24/2025, 09:24 PM
• Apply Before 01/31/2026, 09:24 PM
• Job Schedule Full time
• Job Shift Day, Evening, Night
• Locations 100 Caroline Street South, Waterloo, ON, N2L 1X5, CA
• Residence Name Chartwell Terrace on the Square Retirement Residence
• Contract Duration 5 months