Lifecycle Materials Engineer: Lead Product Support & Improvement

General Dynamics Mission Systems - Canada; Ottawa; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

EFAP and wellness programs

Pension plan with employer contrib.

Vacation and leave provisions

Professional development support

Job summary

General Dynamics Mission Systems–Canada is seeking a Life Cycle Material Engineering Specialist to join the Ottawa team. You will support manufacturing, troubleshoot product issues, and liaise with program teams to ensure on‑time delivery and high quality.

The role emphasizes lifecycle management, corrective actions, and continuous improvement across product support processes. You will mentor technicians, drive engineering solutions, and occasionally travel to customer sites to deliver expert

Qualifications

• Bachelor’s degree in Industrial, Mechanical, Manufacturing Engineering, or a related discipline.
• 5–7 years of relevant experience in product support, manufacturing/test engineering, systems troubleshooting, or a related technical environment.
• Strong understanding of product design, system integration, manufacturing processes, and test/diagnostic methods for complex electronic systems.
• Experience performing failure analysis, root cause analysis, troubleshooting, and implementing corrective solutions.
• Knowledge of electrical engineering principles, circuit design, production assembly/test methods, quality practices, and IPC standards.
• Ability to analyze complex technical issues, develop solutions, and provide technical guidance as a SME.
• Strong analytical, problem‑solving, communication, and collaboration skills.
• Experience supporting DoD programs, defence‑related products, or military systems.
• Experience with Life Cycle Material Management (LCMM), including product sustainment, maintenance, repair, and supportability activities.

Responsibilities

• Guide Product Support Technicians and Technologists, Coordinators, and Commercial Officers, enabling them to achieve quality and on‑time delivery goals.
• Lead through influence and mentor Technicians and Technologists in managing product support problems and driving solutions.
• Recommend corrective and preventive actions to program engineering teams for potential product quality issues.
• Identify systemic gaps in processes and procedures, and partner with stakeholders to design resolution mechanisms.
• Partner with coordinators to ensure the integrity of Product Support data and documentation of repair processes.
• Develop cost estimates using data analytics and present high‑impact reports to stakeholders.
• Direct triage workflow of incoming repair products, prioritisation, and communications with stakeholders.
• Serve as primary technical liaison for customers, lead on‑site troubleshooting, and travel to customer sites as needed.
• Conduct obsolescence investigations, validate substitutions, and manage EC/Approval processing for life cycle management.
• Champion continuous improvement projects aligned with Project Support objectives and priorities.
• Provide expert feedback during product development and support repair programs involving electrical/mechanical components.
• Perform additional duties as delegated by the Manufacturing Engineering & Product Support Manager.

Skills

Analytical thinking

Problem solving

Communication

Collaboration

Education

Bachelor’s degree in Industrial, Mechanical, Manufacturing Engineering, or related discipline

Tools

Lean principles

AI/ML awareness

Job description

General Dynamics Mission Systems–Canada is seeking a Life Cycle Material Engineering Specialist to join the Ottawa team. You will support manufacturing, troubleshoot product issues, and liaise with program teams to ensure on‑time delivery and high quality.

The role emphasizes lifecycle management, corrective actions, and continuous improvement across product support processes. You will mentor technicians, drive engineering solutions, and occasionally travel to customer sites to deliver expert