Life Skills Officer

Association for New Canadians; San Juan de Terranova; On-site; CAD 28,000 - 34,000; Part time

Job summary

Association for New Canadians in St. John’s (NL) is seeking a Life Skills Officer to develop and implement programs that help clients build practical skills for independence.

Reporting to the Settlement Services Manager, you will assess needs, create materials, and collaborate with other departments and community partners to ensure relevance and effectiveness. This part-time role requires strong communication, crisis intervention skills, and knowledge of immigrant and refugee challenges;

Qualifications

• Relevant Human Services degree (equivalencies will be considered).
• Skilled in crisis intervention, conflict resolution and de-escalation skills.
• Ability to effectively engage with a variety of stakeholders, strong interpersonal, presentation, and communication skills (written and oral).
• Previous case management experience supporting a vulnerable population.
• Knowledge of issues facing refugees and immigrants.
• Ability to work in a fast-paced environment.
• Working knowledge of Microsoft Office.
• Experience developing goals, timelines, and delivery methods to achieve set objectives.
• Ability to speak a second language is an asset – Arabic, Dari, Pashtu, Farsi, Tigrigna preferred.

Responsibilities

• Develop and implement life skills programs and activities in collaboration with the settlement services team.
• Conduct needs assessments to determine the life skills training needs of clients.
• Evaluate the effectiveness of the life skills programs and activities, and make recommendations for improvements.
• Create and maintain program materials, including participant manuals, training materials, and evaluation tools.
• Collaborate with other departments within the organization to ensure that life skills programs and activities are aligned with the goals and objectives of the organization.
• Establish and maintain relationships with community organizations, educational institutions, and other service providers to enhance the life skills programs and activities offered to clients.
• Document and report on program outcomes, and maintain accurate records of participant attendance and program evaluations.
• Stay up-to-date with best practices and trends in life skills training, and incorporate new ideas into the programs and activities offered to clients.
• Other duties as required

Skills

Crisis intervention

Conflict resolution

De-escalation

Stakeholder engagement

Interpersonal skills

Communication skills

Case management

Refugees & immigrants knowledge

Second language asset

Education

Human Services degree

Tools

Microsoft Office

Job description

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Job Title: Life Skills Officer

Location: St. John’s, NL

Position Type: 1 part-time position until March 31, 2027

Closing date: Until filled

Reporting to the Settlement Services Manager, the Life Skills Officer will be responsible for developing and implementing life skills programs and activities for our clients. The officer will work closely with our settlement services team to identify the needs of our clients and develop programs that will help them acquire the skills and knowledge necessary to thrive in their new homes. The Life Skills Officer will also work collaboratively with other departments to ensure that the programs and activities are aligned with the goals and objectives of the organization.

Roles and Responsibilities:

• Develop and implement life skills programs and activities for clients in collaboration with the settlement services team. This may include workshops, training sessions, group activities, and individual coaching
• Conduct needs assessments to determine the life skills training needs of clients
• Evaluate the effectiveness of the life skills programs and activities, and make recommendations for improvements
• Create and maintain program materials, including participant manuals, training materials, and evaluation tools
• Collaborate with other departments within the organization to ensure that life skills programs and activities are aligned with the goals and objectives of the organization
• Establish and maintain relationships with community organizations, educational institutions, and other service providers to enhance the life skills programs and activities offered to clients
• Document and report on program outcomes, and maintain accurate records of participant attendance and program evaluations
• Stay up-to-date with best practices and trends in life skills training, and incorporate new ideas into the programs and activities offered to clients
• Other duties as required

Qualifications and Experience:

• Relevant Human Services degree (equivalencies will be considered)
• Skilled in crisis intervention, conflict resolution and de-escalation skills
• Ability to effectively engage with a variety of stakeholders, both internal and external Strong interpersonal, presentation, and communication (both written and oral) skills
• Previous case management experience supporting a vulnerable population
• Knowledge of specific issues facing refugees and immigrants
• Ability to work in a fast-paced environment
• Working knowledge of Microsoft Office
• Experience developing goals, timelines, and delivery methods to achieve set objectives
• Accurately record and compile client statistics and accomplishments to include in monthly activity reports
• Ability to speak a second language is an asset – Arabic, Dari, Pashtu, Farsi, Tigrigna preferred

Conditions of Employment:

• Valid class 5 driver’s license and access to a reliable vehicle is required
• Legal status to work in Canada
• Flexible to work outside of standard core hours (Monday-Friday, 9am -5pm)
• Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary.

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.

Visit us on-line at www.ancnl.ca.