Licensing Inspector - Continuing Care

Government of Alberta; Edmonton; On-site; CAD 77,000 - 100,000; Full time

Job summary

Government of Alberta invites applications from qualified Licensing Inspectors to support the Continuing Care/Supportive Living compliance program in Edmonton. The role enforces the Continuing Care Act and related standards, conducting inspections, investigations, and guidance to operators and stakeholders.

Based in ATB Place North, Edmonton, this full-time permanent position requires strong regulatory knowledge, analytical skills, and collaboration with health authorities.

Qualifications

• University graduation in health care, accreditation, educator, compliance, human services or auditing plus 2 years progressively responsible related experience; or equivalent.
• Equivalency: 1 year of education for 1 year of experience; OR 1 year of experience for 1 year of education.
• The following experience is required preference: Foundations of Administrative Justice, National Certified Investigator and Inspector designation or equivalent, Valid Class 5 Driver's Licence and reliable vehicle.

Responsibilities

• Report to the Manager, Accommodation Standards Compliance (North) and safeguard residents by ensuring operators comply with the Continuing Care Act (CCA) and associated regulations.
• Conduct inspections, reviews, and investigations of supportive living accommodations for licensing compliance.
• Monitor, evaluate, and enforce regulatory compliance, including issuing non-compliances and recommending licensing decisions.
• Investigate complaints, reportable incidents, and unlicensed operations, producing detailed reports and recommendations.
• Provide guidance to operators, stakeholders, and the public regarding legislative and licensing requirements.
• Collaborate with Alberta Health Services, municipal authorities, First Nations communities, and other regulatory partners on inspections and compliance actions.
• Prepare inspection reports, findings, briefing materials, and correspondence with accurate records.
• Analyze compliance trends and risks, offering recommendations to improve regulatory effectiveness.
• Participate in working groups, policy implementation, and branch projects with subject matter expertise on legislation, standards and compliance practices.
• Mentor colleagues, provide quality assurance, and contribute to operational excellence in the Licensing and Compliance Monitoring Branch.
• Support public accountability by ensuring compliance information is documented and communicated.

Skills

Systems Thinking

Agility

Develop Networks

Education

University graduation in health care / accreditation / educator / compliance / human services or auditing

Job description

Job Information

Job Title: Licensing Inspector - Continuing Care

Job Requisition ID: 86626

Ministry: Assisted Living and Social Services

Location: Edmonton

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open

Closing Date: October 1, 2026

Classification: Program Services 3 (023PSA)

Salary: $2,935.39 to $3,850.29 bi-weekly ($76,614 to $100,493 / year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social-based programs. For more information about ALSS, visit our website: https://www.alberta.ca/assisted-living-and-social-services.

About the Opportunity

Are you passionate about protecting vulnerable Albertans and ensuring safe, high-quality supportive living environments? The Licensing and Compliance Monitoring Branch is seeking a dedicated and experienced Licensing Inspector to support the oversight and regulation of supportive living accommodations across Alberta. If so, the Continuing Care Home Branch is looking for you to join their team!

The Continuing Care Home Branch is seeking a Health Compliance Officer (HCO) to join the Continuing Care Homes Inspection Unit. This position plays a critical role in ensuring continuing care homes across Alberta comply with the Continuing Care Act (CCA), associated regulations, and the Continuing Care Health Service Standards (CCHSS).

Role Responsibilities

Reporting to the Manager, Accommodation Standards Compliance (North), Licensing and Compliance Monitoring Branch, this position plays a critical role in safeguarding residents by ensuring operators comply with legislative and regulatory requirements under the Continuing Care Act (CCA) and the Supportive Living Accommodation Standards.

The job responsibilities include:

• Conduct inspections, compliance reviews, and investigations of supportive living accommodations to assess compliance with legislation, standards, and licensing requirements.
• Monitor, evaluate, and enforce regulatory compliance, including issuing non-compliances, recommending licensing decisions, and implementing enforcement actions when required.
• Investigate complaints, reportable incidents, and unlicensed operations, preparing detailed reports and recommendations to support decision-making.
• Provide guidance and consultation to operators, stakeholders, and the public regarding legislative and licensing requirements.
• Collaborate with Alberta Health Services, municipal authorities, First Nations communities, and other regulatory partners to support inspections, investigations, and compliance activities.
• Prepare inspection reports, investigation findings, briefing materials, and correspondence while maintaining accurate documentation and records.
• Analyze compliance trends, identify emerging risks, and provide recommendations to improve regulatory effectiveness and support continuous improvement initiatives.
• Participate in working groups, policy implementation, and branch projects while contributing subject matter expertise on legislation, standards, and compliance practices.
• Mentor and support colleagues, provide quality assurance reviews, and contribute to operational excellence across the Licensing and Compliance Monitoring Branch.
• Support public accountability by ensuring compliance information is accurately documented, reported, and communicated to stakeholders.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Systems Thinking: Ability to assess complex issues, consider broader impacts, and identify emerging risks and trends to support sound decision-making.
• Agility: Adaptability in a dynamic environment, with the ability to manage competing priorities, embrace change, and drive process improvements.
• Develop Networks: Strong relationship-building, communication, and collaboration skills to effectively engage stakeholders and achieve shared outcomes.

Qualifications

Minimum Recruitment Standards: University graduation in health care, accreditation, educator, compliance, human services or auditing plus 2 years progressively responsible related experience; or equivalent as described below.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; OR
• 1 year of experience for 1 year of education.

The following experience is required preference:

• Completion of the Foundations of Administrative Justice course.
• National Certified Investigator and Inspector designation or completion of an equivalent program.
• Valid Class 5 Driver's Licence and reliable vehicle is required.

The following experience is considered as assets:

• Valid Basic Life Support certification.
• Experience with of the Continuing Care Act, Continuing Care Regulation, and the accommodation standards.
• Experience with property ownership options and collateral authority legislation.
• Experience with Protection of Privacy Act (POPA), Health Information Act (HIA), and established protocols under the Protection for Persons in Care Act.
• Experience in formulating solutions to complex issues involving multiple stakeholders with competing interests.
• Experience with ethics and the interdisciplinary nature of relevant issues.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Hours of work are 08:15 AM to 04:30 PM, Monday to Friday. This is a full-time permanent position, working 36.25 hours per week.

Location: ATB Place North, 10025 Jasper Avenue, Edmonton, Alberta, T5J 1S6.

Final candidates will be required to provide a valid class 5 driver's license, reliable vehicle, and ability to travel throughout Alberta.

Final candidates may be required to undergo a criminal records check (CRC).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance