Licensing Analyst

Home-Construction-Regulatory-Authority; Toronto; Híbrido; CAD 68.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid work environment

Generous time off allowances

Descripción de la vacante

The Home Construction Regulatory Authority (HCRA) seeks a permanent, full-time Licensing Analyst to review new licence and renewal applications and deliver recommendations under the New Home Construction Licensing Act, 2017. You will manage files, communicate clearly with applicants, and support licensing processes across teams.

Two to four years of regulatory experience and familiarity with Dynamics 365 are valued, as is proficiency in French or another language to communicate with Ontario

Formación

• 2–4 years of experience reviewing applications against legislation or policy.
• Experience in regulatory, licensing or compliance environments preferred.
• Familiarity with Microsoft Dynamics 365 or similar CRM.
• Proficiency in French or another language is valued.
• Ability to interpret legislation and provide clear recommendations.

Responsabilidades

• Review and assess new licence and renewal applications.
• Maintain files in Dynamics 365 CRM and Ontario Builder Directory.
• Escalate reviews when needed and issue recommendations.
• Support licensing processes and respond to inquiries.
• Collaborate with Licensing, Finance, Professional Conduct teams.

Conocimientos

Communication skills

Detail oriented

Regulatory understanding

French language proficiency

CRM experience

Educación

Bachelor's degree in a relevant field

Herramientas

Microsoft Dynamics 365

Descripción del empleo

Wefoster a professional home building industry that Ontarians can trust.

The Home Construction RegulatoryAuthority(HCRA) is a not-for-profit corporation that isdesignatedby the provincial government of Ontario to administer and enforce the New Home Construction Licensing Act, 2017 and associated regulations. HCRA holds licensed builders to professional standards, protects the public interest, and enhances consumer confidence in the homebuilding industry in Ontario. In addition, HCRA strives to educate consumers to ensure that they can make informed decisions and understand the benefits of a regulated homebuilding sector.As one of Ontario’s newest regulators, HCRAis dedicated to providingthe highest level of service to everyone they serve.

HCRAprovides aflexible, hybridandcollaborative work environment, with an array of benefits as well as considerable time off allowances.Additionally, as a mid-sizedorganization, team members have direct exposure to senior management on a regular basis,and they get the opportunity to work on a range of assignments with significant responsibilities.By joiningthe HCRA,you'llbeapart ofthe establishment of a growing regulatorthat is passionate, engaged, forward-thinking,andinnovative.

WHAT THE POSITION IS:

We areseekinga permanent, full-time Licensing Analystas a backfill. Reporting to the Supervisor, Licensing,you'llreview and assess new licence and licence renewal applications, including supporting and historical information, and make recommendations in line with HCRA's licensing criteria and operational policiesunder the New Home Construction Licensing Act, 2017.You'llcarry your own fileof applications, recommending approval, conditionson the licence,or refusal,and using sound judgement about when a file needs to be escalatedfor further review.Day to day,you'llfollow up with applicants to close information gaps, respond to escalated licensing inquiries, and keep recordsaccurateand complete in Dynamics 365 CRM and the Ontario Builder Directory.You'llalso support the team's administrative work as needed, including fees,paymentsand incoming applications. Beyond your own files, youmaybe asked tocontribute to the development of licensing processes, guidelines, tools and forms, and consumer and public education materials, helping the team improve how licensing works and roll out program changes.

WHAT SUCCESS LOOKS LIKE:

Success in this role requires hands-on experience assessing applications or files against legislation or policy, so you can work independently on most files within your first few months.You'llbring a sharp eye for detail and a commitment to accuracy, whetheryou'rereviewing an application, enteringdataor reconciling fees. You should be able to interpret and apply legislation and policy to individual files, reach a sound, well-documented recommendation, and recognize when a file needs to be escalated.You'llmanage a high-volume caseload and competing deadlines without losing accuracy, and work well both independently and with colleagues inLicensing,Finance,ProfessionalConductand other teams. Just as important are strong client service and communication skills(written and verbal), including the ability to explain recommendations clearly to theSupervisor, Assistant Deputy Registrar,and senior staff,and to communicate licensing requirements to applicants in plain terms.

We are looking for two to four years of experience reviewing applications, files or submissions against legislation,regulationsor policy, ideally in a regulatory, licensing or compliance environment. These skills may come from work experience, education, training,or a combination.

Experience at a Delegated Administrative Authority, regulator or licensing body would be an asset, as would knowledge of the New Home Construction Licensing Act, 2017 and the Ontario Building Code.

We would also value experience with Microsoft Dynamics 365 or a similar CRM, experience reviewing financial, background or conduct information, andproficiencyin French or another language that helps us communicate with Ontario's builders and homebuyers

Annual Salary Range:

The salary range for this position is between $68,000.00 CAD and $85,000.00 CAD (Depending on qualifications, skills, and experience).

HCRA is committed to providing an atmosphere free from barriers that promotes equity, inclusion and belonging. We are an equal opportunity employer and do not discriminate against employees or qualified applicants on the basis of race, religion, ethnicity, national origin, ancestry, marital or family status, age, gender identity or expression, gender, sexual orientation, disability, or any other characteristic protected by law.

The Home Construction Regulatory Authority (HCRA) acknowledges that we are on the traditional territory of many nations including theMississaugasof the Credit, theAnishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. HCRA also acknowledges that Toronto is covered by Treaty 13 signed with theMississaugasof the Credit, and the Williams Treaties signed with multipleMississaugasand Chippewa bands.