Licensed Pet Insurance Sales Pro (Inbound)

Trupanion; Winnipeg; On-site; CAD 52,000 - 56,000; Full time

Benefits offered by this job

Extended health coverage for you and a

Wealthsimple RRSP enrollment

Paid time off and holidays

Sabbatical after five years

Pet insurance for your own pet

Volunteer time off

Casual, pet-friendly environment

Job summary

Trupanion is seeking a Licensed Inbound Insurance Sales Specialist to join our pet-loving team. This full-time role supports customers by phone and email, helping them enroll in pet medical insurance and addressing current member questions. A General/P&C license and strong listening skills are essential.

This remote position in Canada offers Pacific Time-aligned shifts, with weekend availability required. The role emphasizes empathy, problem solving, and achieving sales targets in a supportive,

Qualifications

• Active provincial General/P&C Insurance license (e.g., OTL General Insurance Agent license or General Level 1) depending on province of residence.
• Eligible for license reciprocity in additional jurisdictions, excluding Québec.

Responsibilities

• Answer inbound warm leads for pet insurance policies.
• Use consultative approach to understand customer needs and tailor insurance solutions.
• Present policy value and benefits beyond price.
• Guide talks to enrollment and handle objections with empathy.
• Enroll pets in policies accurately and document information.
• Collaborate with sales team to meet targets.

Skills

Customer-Centric

Critical thinking

Patience

Emotional intelligence

Emotional resilience

Job description

Trupanion is seeking a Licensed Inbound Insurance Sales Specialist to join our pet-loving team. This full-time role supports customers by phone and email, helping them enroll in pet medical insurance and addressing current member questions. A General/P&C license and strong listening skills are essential.

This remote position in Canada offers Pacific Time-aligned shifts, with weekend availability required. The role emphasizes empathy, problem solving, and achieving sales targets in a supportive,