Library Virtual Student Experience Coordinator (Casual)

Red-Deer-Polytechnic-1; Red Deer; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

15% hourly premium in lieu of vacation

Job summary

Red Deer Polytechnic seeks a Library Virtual Student Experience Coordinator to shape the library's online voice across MyRDP, RDP Connect, and print media. You will craft content, set standards, and train staff on Libapps usage to ensure consistent branding.

Hvac ongoing responsibilities include developing digital messages and graphics for Library communications, managing social media daily, and measuring impact against strategic goals.

Qualifications

• Four-year undergraduate degree in communications or marketing preferred or equivalent.
• 3–5 years of experience with Libapps (Springshare) platform and social media management is preferred.

Responsibilities

• Builds and maintains the library's virtual presence across the student portal, staff intranet, and other digital channels.
• Develops content for Library websites, guides, calendars, forms, and surveys; ensures accuracy and appropriate tone.
• Manages internal/external communications and graphics for print and online materials; aligns with Polytechnic marketing standards.

Skills

Social media management

Content creation

Brand standards adherence

Communication skills

Education

Four-year undergraduate degree in Communications/Marketing or related field

Tools

LibApps (Springshare)

Job description

Position Summary

The Library Virtual Student Experience Coordinator’s main responsibilities include building a positive and professional image of the Library through RDP’s virtual presence, social media accounts, and print communications, by developing and implementing innovative and effective strategies and materials to support Library services, resources, events, and programs.

The incumbent is responsible for pro-actively providing accurate information to the Polytechnic community and is the final point of approval for public-facing communication. The incumbent has overall responsibility for the student’s virtual experience with the Library.

Position Responsibilities

Library Virtual Student Experience:

• Sets and communicates standards that shape the library’s virtual content and physical signage.
• Develops content for the library’s virtual sites (including but not limited to the RDP student portal (MyRDP), the RDP staff intranet (RDP Connect), subject guides, study room and equipment booking sites, calendar of events, and survey and form tools) and works closely with other content creators across the Division to ensure the content is relevant, accurate, up-to-date, and written in a tone and level appropriate to the audience.
• Supports Division users in adhering to brand standards when using Library tools, including creating and managing Libapps accounts for all Division employees, providing initial and ongoing training and support in the use of Libapps, and managing digital assets within the Libapps system.

Library Communications:

• Develops and manages comprehensive internal, external, and virtual communications that support the library’s strategic direction.
• Ensures that the library brand is consistent with the RDP brand and that it is effectively and consistently integrated within all internal and external communications (i.e. consistent “look and feel”).
• Liaises with Marketing & Communications to develop an understanding of polytechnic-wide marketing initiatives and standards and acts as a resource person by providing expertise and sharing knowledge with Library staff.
• Develops messages and creates graphics for Library print materials, digital media, and online media.

Library Social Media:

• Creates content for Library social media platforms (including but not limited to Facebook, Instagram, YouTube, and Google).
• Daily management of Library social media accounts, including responding in real-time to questions, comments, and feedback posted on Library social media channels.
• Measures effectiveness and impact of Library social media by monitoring user growth and engagement and collects and analyzes data to demonstrate how Library social media activities align with strategic goals.
• Provides expertise to and shares knowledge with Library staff on appropriate use of social media, including responding to questions and comments received via social media.

Required Qualifications

• Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university in a related program representing four years of study in Communication or Marketing-based education preferred or equivalent.

Preferred Qualifications

• 3 to 5 years of user and/or administrator level experience with all parts of the Libapps (Springshare) platform.
• 3 to 5 years of demonstrated enthusiasm and history of professionalism on social media sites (personal and/or professional).
• 3 to 5 years of experience managing corporate social media platforms.
• 3 to 5 years of demonstrated aptitude with computer software and programs such as word processing, spreadsheets, and content management systems.
• Ability to work in a changing, progressive, team-orientated environment.
• Excellent interpersonal and online communication skills.
• Excellent problem-solving, communication and project planning skills.
• Strong self-motivation and initiative.
• Previous graphic design experience or education may be considered an asset.
• Experience working in a post-secondary library environment is preferred.

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

Desired Start Date

November 2, 2026

Position End Date (if term-certain)

January 15, 2027

Hours of work

From 8:30 a.m. to 4:30 p.m., Monday to Friday, 10/15 hours per week

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

To enrich the intellectual, economic, cultural, and social development of Central Alberta, we value the contributions of individuals with diverse perspectives and experiences. We encourage applications from Indigenous persons, Black and racialized persons, women, persons with disabilities, individuals of all sexual orientations, and persons of any gender identity or expression.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact [e-mail]

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Special Instructions to Applicants

Position is open until filled, however, the first review of applicants will be on Oct 26, 2026