Library Technician

Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS); Ottawa; On-site; CAD 42,000 - 62,000; Full time

Job summary

CSIS seeks a library technician to support open-source library services, including acquisitions, cataloguing, and serials management. The role involves processing diverse materials to ensure accurate cataloguing in an integrated library system, while providing assistance to clients.

The position covers cataloguing & acquisitions, client services, database & systems management, and training. A college or university diploma in Library Science or Information Science is required along with two years

Qualifications

• Two years of experience with records, data and publications (print or digital).
• Experience in a client service environment.
• Experience using an integrated library system or a records management system.

Responsibilities

• Analyze and catalog materials in compliance with library standards.
• Process acquisitions and reconcile expenditures.
• Provide reference support and assist clients in accessing information.
• Maintain circulation and serial control records.
• Develop and maintain procedures and mentor colleagues.

Skills

Client Service

Teamwork

Innovation

Organizational-Multitasking

Judgement

Education

Library/Information Science Diploma

Tools

Integrated Library System

Job description

Job Summary

CSIS seeks a library technician to support open-source library services, including acquisitions, cataloguing, and serials management. The role involves processing diverse materials (books, electronic documents, websites) to ensure accurate cataloguing in an integrated library system, while providing assistance to clients.

Key Responsibilities

Cataloguing & Acquisitions

• Analyze and catalog materials in compliance with library and CSIS standards.
• Evaluate and process acquisitions from suppliers.
• Ensure financial accuracy by reconciling expenditures, coding transactions to appropriate cost centres, and applying Section 34 of the Financial Administration Act & Regulations.

Client Services

• Provide reference support, troubleshoot system issues, and assist clients in accessing information.
• Manage loans, renewals, and overdue materials.

Database & Systems Management

• Maintain circulation and serial control records.
• Ensure compatibility of external data with corporate systems.

Training & Procedures

• Develop and maintain procedures, including mentoring and coaching colleagues.

Education

• Successful completion of a college or university diploma in Library Science or Information Science.

Experience

Two (2) years of the following experiences:

• Experience working with records, data and publications (print or digital).
• Experience working in a client service environment.
• Experience using an integrated library system or a records management system.

Competencies

• Client Service
• Teamwork
• Innovation
• Organizational-Multitasking
• Judgement

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Positions will be staffed based on the selection decision principle and operational priorities.

• Experience working as a library technician or information technician in either a library, records management unit, or an information centre environment.
• Experience in cataloguing, database management or acquisition.
• Experience using technologies (such as but not limited to: AI and Sharepoint) to support automation and efficiencies

Conditions of Employment

While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. However, alternative options may be available for certain positions, depending on their specific requirements.

The following will be applied / assessed at a later date (essential for the job).

Official Language (OL) Proficiency

• Bilingual non-imperative (BBB/BBB)

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates .

Notes

• If you need accommodations during the recruitment process, please mention it to the HR representative.
• Following the initial completion of the screening process, retained candidates may have to complete a written exam. This exam will evaluate candidates’ judgement and basic technical knowledge as it relates to the position.
• A Competency Based Interview will assess the candidate’s experience, knowledge and the competencies listed in the Statement of Qualifications.
• Reference checks may be conducted as part of the assessment process.
• We offer a friendly, respectful and well-managed team, interesting subject matter, as well as opportunities for growth and training. We strive for work-life balance and respect employees’ personal time and caregiving responsibilities.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is a significant factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

We encourage interested candidates to apply promptly, as we will be reviewing and screening applications on a rolling basis until all available positions are filled. Federal Workforce Adjusted (WFA) employees are encouraged to apply for available positions and clearly indicate in their WFA status on their cover letter.

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Persons with Disabilities and Indigenous peoples for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.