Regional Protective Services Officer

Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS); Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

Canadian Security Intelligence Service (CSIS) is seeking a Protective Services Officer to deliver frontline protective security within CSIS property, safeguarding employees, assets, and visitors.

Responsibilities include monitoring for risks, responding as first on scene, managing access passes, patrolling facilities, and producing detailed shift and incident reports. Candidates should meet education/experience requirements and be eligible for security clearances.

Qualifications

• College diploma (3-year) with 1 year of experience.
• College diploma (2-year) with 2 years of experience.
• College diploma (1-year) or Quebec ACS with 3 years of experience.
• High school diploma with 4 years of experience.

Responsibilities

• Monitor the environment inside the building and perimeter to identify risks or hazards.
• Act as first responder for emergency/safety situations and coordinate with authorities.
• Facilitate response to emergencies at the Main Security Control Centre.
• Monitor and administer activities related to the Integrated Anti-Intrusion Detection System.
• Monitor and issue building access passes per policy and procedures.
• Conduct safety and security patrols, searches and equipment verifications.
• Provide verbal and/or written information on Protective Services procedures.
• Prepare detailed shift and incident reports.

Skills

Adaptability

Client Service

Communication

Integrity

Interpersonal Skills

Judgement

Education

College diploma (3-year) + 1 year experience

College diploma (2-year) + 2 years experience

College diploma (1-year) + 3 years experience

Quebec ACS + 3 years experience

High school diploma + 4 years experience

Job description

Job Summary

The Protective Services Officer is responsible for delivering front line protective security services within the CSIS property to protect employees, assets and visiting public.

• Monitor the environment, both within the building and/or outside perimeter, to identify potential risks and/or hazards presenting concerns of health and safety or requiring repairs.
• Act as first responder for emergency/safety situations within CSIS facilities and maintain, in collaboration with other security services, an acceptable level of order, control and safety until local authorities arrive on scene.
• While posted at the Main Security Control Centre, facilitate the response to emergencies and/or situations of concerns to safety.
• Monitor and administer a variety of activities related to the Integrated Anti-Intrusion Detection System.
• Monitor and issue building access passes in accordance with established policy and procedures.
• Conduct a variety of safety and security patrols, searches and equipment verifications.
• Provide verbal and/or written information on procedures related to Protective Services.
• Prepare detailed, accurate and factual shift and incident daily reports.

Job Summary

The Protective Services Officer is responsible for delivering front line protective security services within the CSIS property to protect employees, assets and visiting public.

• Monitor the environment, both within the building and/or outside perimeter, to identify potential risks and/or hazards presenting concerns of health and safety or requiring repairs.
• Act as first responder for emergency/safety situations within CSIS facilities and maintain, in collaboration with other security services, an acceptable level of order, control and safety until local authorities arrive on scene.
• While posted at the Main Security Control Centre, facilitate the response to emergencies and/or situations of concerns to safety.
• Monitor and administer a variety of activities related to the Integrated Anti-Intrusion Detection System.
• Monitor and issue building access passes in accordance with established policy and procedures.
• Conduct a variety of safety and security patrols, searches and equipment verifications.
• Provide verbal and/or written information on procedures related to Protective Services.
• Prepare detailed, accurate and factual shift and incident daily reports.

Education

• College diploma (3-year program) and one (1) year of experience*, or
• College diploma (2-year program) and two (2) years of experience*, or
• College diploma (1-year program), or Quebec Attestation of College Studies (ACS) and three (3) years of experience*, or
• High school diploma and four (4) years of experience*.

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Experience

• Experience* in a protective service and security related function. This refers to a role in the protection of assets, operations and employees from various security threats.

Competencies

• Adaptability / Flexibility
• Client Service
• Communication
• Integrity
• Interpersonal Skills
• Judgement

Assets

• Experience managing various components of a security guard post, including access management and camera controls.
• Experience as a first responder.
• Professional certification in the field of security.
• Knowledge of building and construction methods and codes.
• First Aid / CPR (Cardiopulmonary resuscitation / AED (Automated External Defibrillator) training.
• Experience patrolling on foot for extended periods (i.e., 4+ hours continuously).
• Experience in maintaining high alertness and situational awareness during 12-hour shifts, including overtime if needed.

Various Language Requirements

• Bilingual imperative (BBB/BBB)
• English Essential (EE)

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates.

For more information on language requirements: www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates .

If you need accommodations during the recruitment process, please mention it to the HR representative.

Candidates who belong to one or more of the employment equity groups are invited to self-declare when applying.

Gaps have been identified among persons with disabilities, visible minorities, Indigenous peoples and women for this position.

Organizational Considerations

• Employment Equity (EE) criteria
• Overtime
• Working shift work / weekend / nights
• Wearing a uniform
• The need to travel to multiple sites

Assessment Process

The Competency Based Interview will assess candidates’ experience, knowledge, and the competencies listed in the section above.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Important

We encourage interested candidates to apply promptly, as we will be reviewing and screening applications on a rolling basis until all available positions are filled. Federal Workforce Adjusted (WFA) employees are encouraged to apply for available positions and clearly indicate in their WFA status on their cover letter.

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.